Community Coordinator (Gamedev)

We’re looking for a Community Coordinator to drive our open beta program, help maintain product quality through hands-on QA, and grow our player community. You’ll be the bridge between our players and the development team: setting up testing focus areas, validating community bug reports, organizing community activities, and tracking player sentiment.

What You’ll Be Doing:

• Run our open beta program: set weekly focus tests, communicate priorities in Discord, and keep momentum in the community.

• Validate community bug reports, reproduce reported issues, and write clear, minimal repro steps for engineering.

• File and maintain Jira tickets with proper priority, labels, and de-duplication.

• Design and run reward system (for bugs): evaluate reports for quality and first-to-report status, maintain the Reward Ledger, and coordinate in-game reward delivery.

• Write a weekly digest for the development team: top issues, trends, regression candidates.

• Run and grow our community: moderate platforms, set the tone, and organize events, contests, polls, and AMAs with the development team.

• Track player sentiment across Discord and other public channels, facilitate all the discussions.

• Be the visible voice of HyperHug for players: clear, friendly, on-brand communication.

• Handle incoming player tickets in SDK during downtime from bug-hunt and community work, escalate technical issues to the development team via established processes.

• Assist in preparing new game versions by validating player-reported issues, surfacing recurring problems, and identifying incidents early.

What We Expect From You:

• 2 - 4 years in community management, QA, or coordination gaming or mobile preferred.

• Experience moderating or growing a player community.

• Hands-on experience with issue trackers (Jira or similar).

• Ability to write clear, reproducible bug reports in English and Russian.

• Background in multiplayer survival games (Rust, Last Day on Earth, Frostborn, DayZ, ARK or similar) you should genuinely play this genre.

• Familiarity with SDK-style support tools and willingness to learn automation workflows.

• Attention to detail; comfortable working with structured data in Google Sheets.

• Organized, self-directed, quick learner, able to work independently with a high volume of inbound activity.

• Russian - C1+, English - B2+ level.

Bonus If You Have:

• Experience running community events, contests, or AMA sessions.

• Background in mobile or PC game QA.

• Familiarity with Unity and how client-side bugs typically look.

• Experience with PlayFab or other game backend services.

• Prior support experience in a gaming project.

• Experience with automation tools (n8n, Zapier, Make).

• Active player of Oxide: Survival Island or similar mobile survival games.

What We Offer:

• Competitive salary.

• Remote work format.

• A passionate and supportive team that values creativity and ownership.

• Opportunities for professional growth.

• A culture built on initiative, transparency, and collaboration.