Community Development & Outreach Liaison, Family Enrichment Center (52443)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Community Development & Outreach Liaison will be part of the Education Division program staff and will be responsible for contributing to the day-to-day operation of the FEC by helping to develop and maintain a parent or advisory group; cultivating relationships with other community groups and stakeholders to collaborate around meeting community needs; ensuring a warm and welcoming atmosphere at the FEC program where information, referrals, and resources are freely offered and exchanged to support the needs of participants; and joining and/or creating a network of resources by serving on community district committees, attending local school meetings and events, and building relationships with local businesses and faith-based groups. The Community Development & Outreach Liaison is focused on building connections using a warm and engaging communication style that enhances and supports the family protective factors of FEC participants and community members. Specific duties and responsibilities include:

  • Develop and nurture collaborative and effective relationships with community stakeholders in order to provide relevant activities and programming around key issues of significance to the community while fostering a sense of self, belonging, pride, and mutual respect.
  • Identify and engage with community stakeholders, including residents, local businesses, community organizations, and government agencies
  • Create, gather, and disseminate resource material and referral information regarding issues and themes significant to the Brownsville community and of importance to the FEC participants
  • Co-manage the FEC website/social media accounts and other outreach access points to communicate with and engage FEC membership
  • Collaborate with the team to plan, coordinate, and execute outreach events, workshops, and activities to connect with the community and build relationships including the maintaining of systems for quantifying participation
  • Train community advisory board, program staff, and interns in the skills of outreach, engagement, and recruitment to ensure full utilization of FEC programs and activities
  • Identify and develop emerging community leaders to assume leadership roles as community advisory members and staff
  • Engage community members, especially youth and young adults, in a variety of strategies to work toward identified goals, including but not limited to strengthening problem-solving skills; providing mentoring; engaging in community resources exploration; and providing life skills support
  • Build partnerships with community organizations, schools, public institutions, public officials, coalitions, and other stakeholders to increase engagement with these entities and leverage resources for FEC members; serve as a liaison between RiseBoro and the community, responding to inquiries, providing information, and addressing concerns.
  • Create guides, toolkits, and other tools that help increase resident awareness of and ability to connect to local resources, services, and other supports
  • Attend and actively participate in Community Board meetings, school meetings, and all other Brownsville-based community meetings as appropriate to represent the FEC’s interests
  • Identify and maintain up-to-date information on key community issues and trends impacting children, youth, and families
  • Promote opportunities for youth, families, and community residents to participate in FEC program planning and implementation
  • Supervise interns and volunteers, when required
  • Work collaboratively with FEC staff, community advisory board, and funders to develop, track and evaluate program efforts and outcomes
  • Perform other related duties as assigned

COMPETENCIES

  • Knowledge of and commitment to the Brownsville community required
  • Demonstrated experience in community organizing, building partnerships, and/or community-led programs preferred
  • Ability to influence others to be excited and committed to furthering RiseBoro’s goals
  • Ability to use personal experience with disability, mental illness, criminal legal system, justice, special education, substance use disorder, and/or foster care to assist in supporting the community in their resiliency/recovery and wellness
  • Demonstrated ability to facilitate and or present to groups of families, adults, and community stakeholders
  • Excellent oral and written communication skills with the ability to communicate clearly and effectively
  • Excellent organizational skills and time management
  • Excellent interpersonal skills and the ability to maintain positive relationships
  • Possess a positive attitude and entrepreneurial spirit
  • Ability to work collaboratively, and creatively and build relationships
  • Ability to plan and manage multiple projects
  • Ability to multitask, prioritize, problem-solve, manage time effectively, and execute goals
  • Proficient in Microsoft Office Suite and related web-based applications i.e. Word, Excel, Teams, SharePoint, Google Docs, etc.
  • Ability to be flexible and adaptable with work schedule i.e., occasional evening or weekend as needed
  • Commitment to RiseBoro’s mission, vision, and values
  • Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
  • Demonstrated commitment to work that supports communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)

EDUCATION AND EXPERIENCE

  • High School Diploma or GED equivalent with a minimum of five (5) years of professional experience in community organizing, building partnerships, and/or community-led programs experience required
  • Bachelor’s Degree in social work or related field preferred with a minimum of three (3) years of professional experience required in community organizing, building partnerships, and/or community-led programs experience preferred