Community Development & Outreach Liaison, Family Enrichment Center (52443)
ESSENTIAL DUTIES AND RESPONSIBILITIES
The Community Development & Outreach Liaison will be part of the Education Division program staff and will be responsible for contributing to the day-to-day operation of the FEC by helping to develop and maintain a parent or advisory group; cultivating relationships with other community groups and stakeholders to collaborate around meeting community needs; ensuring a warm and welcoming atmosphere at the FEC program where information, referrals, and resources are freely offered and exchanged to support the needs of participants; and joining and/or creating a network of resources by serving on community district committees, attending local school meetings and events, and building relationships with local businesses and faith-based groups. The Community Development & Outreach Liaison is focused on building connections using a warm and engaging communication style that enhances and supports the family protective factors of FEC participants and community members. Specific duties and responsibilities include:
- Develop and nurture collaborative and effective relationships with community stakeholders in order to provide relevant activities and programming around key issues of significance to the community while fostering a sense of self, belonging, pride, and mutual respect.
- Identify and engage with community stakeholders, including residents, local businesses, community organizations, and government agencies
- Create, gather, and disseminate resource material and referral information regarding issues and themes significant to the Brownsville community and of importance to the FEC participants
- Co-manage the FEC website/social media accounts and other outreach access points to communicate with and engage FEC membership
- Collaborate with the team to plan, coordinate, and execute outreach events, workshops, and activities to connect with the community and build relationships including the maintaining of systems for quantifying participation
- Train community advisory board, program staff, and interns in the skills of outreach, engagement, and recruitment to ensure full utilization of FEC programs and activities
- Identify and develop emerging community leaders to assume leadership roles as community advisory members and staff
- Engage community members, especially youth and young adults, in a variety of strategies to work toward identified goals, including but not limited to strengthening problem-solving skills; providing mentoring; engaging in community resources exploration; and providing life skills support
- Build partnerships with community organizations, schools, public institutions, public officials, coalitions, and other stakeholders to increase engagement with these entities and leverage resources for FEC members; serve as a liaison between RiseBoro and the community, responding to inquiries, providing information, and addressing concerns.
- Create guides, toolkits, and other tools that help increase resident awareness of and ability to connect to local resources, services, and other supports
- Attend and actively participate in Community Board meetings, school meetings, and all other Brownsville-based community meetings as appropriate to represent the FEC’s interests
- Identify and maintain up-to-date information on key community issues and trends impacting children, youth, and families
- Promote opportunities for youth, families, and community residents to participate in FEC program planning and implementation
- Supervise interns and volunteers, when required
- Work collaboratively with FEC staff, community advisory board, and funders to develop, track and evaluate program efforts and outcomes
- Perform other related duties as assigned
COMPETENCIES
- Knowledge of and commitment to the Brownsville community required
- Demonstrated experience in community organizing, building partnerships, and/or community-led programs preferred
- Ability to influence others to be excited and committed to furthering RiseBoro’s goals
- Ability to use personal experience with disability, mental illness, criminal legal system, justice, special education, substance use disorder, and/or foster care to assist in supporting the community in their resiliency/recovery and wellness
- Demonstrated ability to facilitate and or present to groups of families, adults, and community stakeholders
- Excellent oral and written communication skills with the ability to communicate clearly and effectively
- Excellent organizational skills and time management
- Excellent interpersonal skills and the ability to maintain positive relationships
- Possess a positive attitude and entrepreneurial spirit
- Ability to work collaboratively, and creatively and build relationships
- Ability to plan and manage multiple projects
- Ability to multitask, prioritize, problem-solve, manage time effectively, and execute goals
- Proficient in Microsoft Office Suite and related web-based applications i.e. Word, Excel, Teams, SharePoint, Google Docs, etc.
- Ability to be flexible and adaptable with work schedule i.e., occasional evening or weekend as needed
- Commitment to RiseBoro’s mission, vision, and values
- Ability to understand the concepts of institutional and structural racism and bias and their impact on underserved and underrepresented communities
- Demonstrated commitment to work that supports communities who have experienced systemic oppression and bias (e.g. people of color, LGBTQ+ people, immigrants, justice-involved persons, etc.)
EDUCATION AND EXPERIENCE
- High School Diploma or GED equivalent with a minimum of five (5) years of professional experience in community organizing, building partnerships, and/or community-led programs experience required
- Bachelor’s Degree in social work or related field preferred with a minimum of three (3) years of professional experience required in community organizing, building partnerships, and/or community-led programs experience preferred