Community Engagement Specialist

Role Overview:

We’re seeking a Community Engagement Specialist to build and manage our company’s trading communities, increase engagement, and strengthen relationships with traders and partners.

Key Functions:

• Manage and grow online trading communities across relevant channels.
• Create and execute engagement initiatives and community activities.
• Respond to community questions and coordinate with internal teams when needed.
• Support webinars, educational initiatives, competitions, and promotions.
• Gather community feedback and provide insights to Marketing and relevant teams.
• Monitor community sentiment and identify opportunities to improve engagement.
• Help develop a long-term community growth strategy.

Core Competencies and Required Background:

• 2+ years of experience in community management, social media, or customer engagement.
• Strong written communication skills in English.
• Experience managing online communities.
• Understanding of trading, financial markets, fintech, or CFDs is highly desirable.
• Self-motivated and comfortable working independently.
• Experience with Telegram, Discord, Facebook Groups, or similar platforms is an advantage.

Benefits:

• Competitive Remuneration Package
• Private Health Insurance scheme
• Provident Fund Scheme
• Flexible Work Arrangements (Hybrid Model)
• Discretionary Performance-based Bonus
• Performance-oriented and rewarding company culture.
• Highly Motivated Environment

Who we are:

At our team, we foster a culture of continuous learning, collaboration, and inclusivity. We celebrate diversity and encourage employees to bring their authentic selves to work. Our dynamic and fast-paced environment provides ample opportunities for professional growth and development.

Equal Pay Commitment:

We are an equal opportunity employer committed to fair and transparent compensation practices. Employment and remuneration decisions are based on objective, job-related criteria and are made without discrimination of any kind.

Recruitment Process:

• CV Review
• Invitation to online Interview
• Final Interview
• Job Offer to successful candidate