Community Engagement Specialist

Comprehensive Benefits Package • Tuition Discounts • Career Advancement

CONNECT, INC.

Overall Function:

To provide case management to assigned consumers.

Essential Functions:

  • Utilizes evidenced based models and practices to engage residents to participate in needed services and community activities.
  • Provides Case Management and Intensive Life Skills to individuals and client groups.
  • Develops and maintains community resources listing of agencies providing information/referral, training, or instruction in a wide variety of social services.
  • Conducts follow-up and coordination, with other social agencies and community resources to ensure appropriate service delivery to clients.
  • Assists consumers with developing and following through with their individualized recovery service plan.
  • Maintains accurate and detailed records of assigned caseload, observes progress or significant changes in behavior, and reports issues and/or incidents to the supervisor in a timely manner.
  • Provides service advocacy to consumers, links them to community-based services and resources, and assists them with coordinating scheduled appointments.
  • Develops and/or coordinates the provision of various human service programs for consumers.
  • Demonstrates understanding of recovery-based procedures; participates as a team member in program participant’s recovery plans and maintains appropriate communication with external programs and community resources.
  • Able to utilize HUD Housing Quality Standards check list as a tool to teach participants home maintenance.
  • Conducts regular home visits to ensure quality of home environment.
  • Transports participants to a variety of appointments required to maintain housing and quality of life.
  • Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.