Community Manager

ABOUT THE ROLE

Every company says they are “doing AI”. Most are sprinkling equipping their employees with licenses and hoping for the best, or promising their clients that AI on its own will solve all their problems. We are not that company. At Roboyo, AI is being used to deliberately change how our work gets done, and we are delivering AI at our clients when it makes sense, through the application and automation engineering we are already known for. We are looking for someone to make sure every one of our people feels that change, lives it, and gets better at it every week.

Your audience is our consulting and engineering community. To actually move them, you have to genuinely understand what they are building: how it works, what the client ROI is, and whether it’s a genuinely new idea or something that already exists. You won’t just listen and write it up, you’ll dig in, research what’s out there, and form your own view on what deserves to scale.

This is part community-builder, part evangelist, part force of nature. You will turn what our teams are building, the delivery, the agents, the accelerators, the wins, into things everyone can learn from. When something great ships, you make sure the whole company hears about it. You won’t wait to be told what matters. You’ll make it your mission to find it, and turn it into an engaging upskilling opportunity for everyone at the company.

WHAT YOU WILL DO:

1. Spot brilliant work in one team and get it in front of everyone else. Cross-pollinate between teams in technology practices (we call them Service Lines). In a nutshell, break everyone out from their silos, and be the driving force that helps them connect and learn from each other.
2. On the flipside, build a keen understanding of what our people need most from our service line communities: what skills or practical experience are they craving? What is it they struggle with most in their day-to-day client work? What will make the our internal service line sessions the absolute must-not-miss event of the week rather than a boring meeting they attend out of a sense of obligation?
3. Work with the experts to build the practical materials people actually use, the playbooks, hands-on exercises, recorded demos and walkthroughs.
4. Rethink how people learn. Pick the approach that actually works. Bring a real learning/change management perspective to this: how do you ensure the learning will stick?
5. Drive the roadshows; don't wait for them. When a team delivers something great, you push: “people need to see this, go run a session," and you get them on a stage.
6. Track what's landing, what people are actually using, and where the gaps are, then feed it straight back into the next session, playbook, or town hall.
7. Keep momentum alive. Turn upskilling from a chore people avoid into something they chase.
8. Get under the hood. Build up your own expertise around what's being built across our platforms, Appian, UiPath, agentic AI etc. well enough to explain it yourself.

WHAT YOU NEED (The non-negotiables):

• High energy, and it’s contagious. People move when you are in the room.

• Technical enough to judge. You don't need to be an engineer, but you can follow how things are built, ask sharp questions, and assess complexity, quality, and novelty, so you know what's worth scaling, and how.

• A connector. You make people feel included and get them talking to each other.

• A driver, not a coordinator. You don’t wait for a brief; you create one.

• Organised underneath the energy, you keep things running when the novelty wears off.

• Confident running sessions and workshops, virtual and in person.

• A genuine believer in AI, and hands-on with it: you use these tools daily and have built something real. Show us – we care what you've built, how well you judge what others build, and how you rally people.

PREFERRED QUALIFICATIONS:

• Experience focused on Adult Learning Theory, including (1) virtual training facilitation and working with remote teams, and (2) delivering soft-skills, technology-skills, and/or technical or systems training.
• Hands-on familiarity with the platforms we deliver on – Appian, UiPath, Celonis, and modern AI/agentic tools – or the ability to get up to speed fast.

WHAT WE OFFER:

• A truly international environment, collaborating on global automation projects.

• The opportunity to experiment and innovate with Agentic AI solutions as we pioneer and rebrand our offering in the consultancy space

• Work at the core of the automation and AI wave — we’re a pure-play automation company fully focused on innovation and future-ready solutions.

• A growth-focused environment where you’re empowered to develop, excel, and contribute meaningfully — no corporate silos, no red tape.

• This is not your standard corporate job — we value initiative over hierarchy, and you’ll have room to make a real impact from day one.

• A vibrant team culture, collaborative spirit and culture you can’t experience anywhere else!

If you’re early in your career but you are already the person who can’t stop building, teaching, and rallying people around AI, we want to talk.