Community Support Worker - DC Hope Center (66765)

JOB SUMMARY

The Community Support Worker is responsible for conducting community support activities in accordance with VOA Chesapeake’s operation as a Core Service Agency. In this role, the Community Support Worker provides consumer services that are essential for assisting the consumer in the achievement of rehabilitation and recovery goals as defined in the consumer’s Individualized Service Plan. Approximately 90% of the time, the Community Support Worker will be engaged in activities out in the community and/or the consumers’ natural setting.

RESPONSIBILITIES:

• Manage a caseload of approximately 40 adults

• Assist the consumer in the development of interpersonal and community coping skills.

• Assist the consumer in the development of relapse and symptom management strategies and plans.

• Participate in the preparation of the Individualized Service Plan with specific, measurable, behavioral objectives, and action plans.

• Provide and coordinate referrals to make sure that the consumer receives the requested assistance.

• Conducts visits to the consumer’s job site, home, hospital room and other natural settings.

• Transport consumers in personal vehicle as needed

• Transport or coordinate transportation for consumers as needed

• Adheres to Volunteers of America Chesapeake’s documentation requirements

• Documents all billable activities IAW MHRS/VOAC Standards

• Meet weekly with the Treatment Team to discuss programmatic issues.

• Turn in billing/Progress notes weekly

• Establish and maintain a community resources and referral index.

• Provide crisis intervention to consumers as necessary.

• Perform duties as outlined in Program’s Operation Manual.

• Perform duties as assigned.

• Meet assigned weekly/monthly productivity requirements (400 units per month)