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Compliance Officer
Job Summary<\/b>
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The Compliance Officer is responsible for ensuring operational integrity across all company retail stores and
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warehouses by monitoring adherence to internal policies, regulatory requirements, and Standard Operating
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Procedures (SOPs). The role involves conducting compliance audits, verifying ASM audit reports, investigating
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operational discrepancies, preparing audit reports, and supporting compliance\-related projects and process
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improvement initiatives.
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Duties and Responsibilities<\/b>
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1. Store & Warehouse Compliance Audits
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Conduct regular audits across retail stores and warehouse locations.
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Evaluate compliance with SOPs, operational standards, safety, hygiene, and inventory controls.
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Verify stock handling procedures, storage conditions, and documentation accuracy.
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Identify operational gaps and recommend corrective actions.
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Conduct surprise audits and spot checks when required.
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2. Verification of ASM Monthly Audits
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Review and approve audit reports submitted by ASMs.
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Cross\-check inventory records, operational practices, and supporting documentation.
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Identify deviations, inconsistencies, and compliance gaps.
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Ensure audit accuracy and accountability.
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3. Reporting, Escalations & Issue Resolution
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Prepare structured audit reports highlighting findings, risks, and observations.
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Recommend corrective actions such as retraining, warnings, or penalties where required.
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Investigate discrepancies including stock loss, process violations, or staff misconduct.
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Coordinate with relevant departments to resolve operational and compliance issues.
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Escalate unresolved or repeated non\-compliance issues to management.
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Track and ensure closure of corrective and preventive actions.
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Maintain confidentiality of audit findings and investigation reports.
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Ensure policy and SOP updates are communicated and implemented across locations.
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4. Project Support & Process Improvement
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Support compliance\-related and cross\-functional operational projects.
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Assist in process improvement initiatives and compliance system implementations.
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Coordinate with departments to ensure compliance standards are maintained.
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Identify process gaps and recommend operational improvements.
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Key Tasks<\/b>
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Conduct regular store and warehouse audits.
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Verify ASM monthly audit reports and findings.
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Ensure adherence to company SOPs and operational standards.
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Prepare audit reports and follow\-up action plans.
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Submit audit reports within defined timelines.
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Coordinate with Operations, HR, Retail, and Warehouse teams for compliance closure.
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Travel extensively for field audits and compliance verification (15\u201325 days per month).
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Requirements<\/h3>
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Requirements<\/h3>Expertise & amp; Skills<\/b>
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<\/div> Strong auditing, analytical, and verification skills.
<\/div> Excellent report writing and attention to detail.
<\/div> Proficiency in MS Excel, audit tools, and documentation systems.
<\/div> Strong interpersonal and communication skills.
<\/div> Ability to manage multiple responsibilities and meet deadlines.
<\/div> Problem\-solving and investigation capabilities.
<\/div> Strong follow\-up and coordination skills.
<\/div> Knowledge of retail operations and inventory management practices.
<\/div> Ability to work independently and in field environments.
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<\/div>Qualification<\/b>
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<\/div> Bachelor\u2019s degree in any discipline.
<\/div> 1\u20135 years of experience in operations, audit, compliance, or related fields.
<\/div> Certification in Internal Audit, Compliance, or Risk Management is an added advantage.
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Benefits<\/h3>PF
<\/div>Overtime allowance
<\/div>Health Insurance
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Strong auditing, analytical, and verification skills.
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Excellent report writing and attention to detail.
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Proficiency in MS Excel, audit tools, and documentation systems.
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Strong interpersonal and communication skills.
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Ability to manage multiple responsibilities and meet deadlines.
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Problem\-solving and investigation capabilities.
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Strong follow\-up and coordination skills.
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Knowledge of retail operations and inventory management practices.
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Ability to work independently and in field environments.
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Qualification<\/b>
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Bachelor\u2019s degree in any discipline.
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1\u20135 years of experience in operations, audit, compliance, or related fields.
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Certification in Internal Audit, Compliance, or Risk Management is an added advantage.
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Benefits<\/h3>
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Benefits<\/h3>PF
<\/div>Overtime allowance
<\/div>Health Insurance
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Overtime allowance
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Health Insurance
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