Constituency Manager

[What the role is]

Serves as an administrator and facilitator in the formation, development and consolidation
of GROs at the constituency level, thereby promoting social cohesion, racial harmony and
community bonding.

[What you will be working on]

Key duties and responsibilities that need to be performed to meet the primary objective of
the job. This will include the important result areas (what) along with the rationale (why).
• Assists to formulate, implement and review plans for the development of GROs and the
community.
• Attends monthly meetings of the GROs assigned and takes follow-up actions.
• Acts as a catalyst to encourage and assist the GROs to plan and implement community
projects.
• Provides administrative and logistical support and guidance to the GROs to facilitate
effective implementation of their activities.
• Co-ordinates the recruitment, appointment and reappointment of members of the GROs
to ensure a high level of involvement and minority group participation.
• Explains government policies, facilitates discussion and channels feedback to
appropriate parties to develop and strengthen the GROs as an effective communication
PEOPLE’S ASSOCIATION
JOB DESCRIPTION
2
Duties & Responsibilities
channel between the government and the people.
• Mobilises residents to participate in national campaigns and projects, including those
organised by PA, CDC, GROs in the GRC and Division and the CC to facilitate their
mass participation.
• Assists to submit progress reports on the GROs, provide feedback and recommend
changes and improvements to PA Headquarters, thereby facilitating communication
and co-ordination between the field and PA.
• Assists to supervise and guide staff in the Constituency Office to ensure optimal
utilisation of human resources in achieving constituency and PA targets.

[What we are looking for]

Other special duties as assigned by senior officers:
Administration
• Together with the appointed Finance Coordinator, ensures the proper accounting and
cash management of the GROs to comply with PA Financial Rules & Regulations.
• Monitors the budgetary requirements and expenditure controls of the GROs to ensure
optimum utilisation of funds.
• Together with the GAA, ensures timely preparation of monthly and yearly statements of
accounts of CC-based committees for the committees’ endorsement.
• Ensures the Treasurer of the non CC-based committees carry out timely preparation,
approval and submission as required of monthly and yearly statements of accounts.
Business Development
• Reviews and evaluates the relevance of all CC courses in meeting the recreational,
social and educational needs of the residents. Submits evaluation reports and findings
to committees on a regular basis.
• Plans and designs marketing strategies to develop and promote CC courses.
• Identifies and builds positive working relationships with external parties to promote
interesting and novel courses and programmes at the CC.
• Provides supervision and guidance to the Constituency Support Officers to facilitate
effective implementation of their courses and the day-to-day operations at the counter.
• Supervises Constituency Support Officers in handling feedback, complaints and
enquiries of public professionally.
PEOPLE’S ASSOCIATION
JOB DESCRIPTION
3
• Supervises and guides the staff in administering the Community Centre/Club
Management System to maintain the membership/facilities and courses data.
Operations
• Coordinates with Facility Manager/Facility Executive from Logistic Works Division to
work with Managing Agent (MA) to upkeep the facility of the CC.
• Oversees the maintenance, security and housekeeping (cleaning, pest control and
horticulture services) of CC.
• Coordinates among the CC Management Committee, Co-users of CC, MA and PA HQ
for all works and services carry out in the CC building.
• Ensures MA’s service standards are met.
• Conduct inspections daily to ensure that the CC is clean and feedback on the defects of
CCs at regular intervals to ensure established standards are met.
• Follow up on replies, reminders and queries on MA/maintenance matters, which are
outstanding and requiring actions/confirmation.
• Performs any other matters related to the housekeeping, security and maintenance of
CCs.
• Attends regular meeting to ensure MA’s service standards are met.