Control Manager - Senior Associate

Join a collaborative team where you help shape a proactive risk and control culture. At JPMorganChase, you’ll partner with colleagues across the business to ensure operational excellence and sustainable risk management. Your expertise will help us deliver best-in-class solutions for our clients and stakeholders.

As a Control Management Associate in the Commercial & Investment Bank, you play a key role in maintaining a disciplined and sustainable end-to-end control environment. You will identify and escalate issues with urgency, partner with the business to drive timely remediation, and contribute to a culture of proactive risk management. Your work ensures our business operates with integrity and resilience.

Job Responsibilities:

• Evaluate and analyze the business’s risk and control environment with stakeholders to identify significant gaps and root causes of control breaks.
• Ensure controls are properly designed and operating effectively, supporting a proactive risk and control culture.
• Perform ongoing analysis of program-related data and develop ad-hoc reports to support business strategies.
• Assist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep dives.
• Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programs.
• Perform action plan validation testing and support Quality Assurance and/or CORE testing to meet control objectives.
• Support business operations by driving process and control enhancements and developing corrective action plans.
• Provide expertise in risk and controls to create best practice solutions.
• Escalate issues with a sense of urgency and ensure timely remediation.
• Contribute to the development and implementation of key risk indicators and control effectiveness evaluations.
• Participate in control committees and risk mitigation initiatives.

Required Qualifications, Skills and Capabilities:

• Bachelor’s degree or equivalent experience.
• Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Strong influencing skills and ability to develop partnerships across businesses.
• Excellent written and verbal communication skills with the ability to influence business leaders.
• Strong critical thinking, attention to detail, and analytical skills.
• Ability to synthesize large amounts of data and draw appropriate conclusions.
• Flexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment.

Preferred Qualifications, Skills and Capabilities:

• Knowledge of the Commercial Banking business and relevant regulations.
• Strong interpersonal, collaboration, and relationship-building skills.
• Ability to work autonomously to drive change and manage competing priorities.
• Ability to make informed decisions, influence stakeholders, and justify recommendations.

**To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).**