Coordinator, CGO Execution and Planning

Will oversee the planning and execution of cargo operations activities, ensuring smooth and efficient processes throughout the shipment lifecycle (Load/Discharge & vessel reconciliation). The role involves collaborating with various stakeholders to coordinate load, discharge, vessel finalization, and adherence to deadlines and cut-offs as well as maintenance of the same.

Main Tasks

  • Review and verify cargo documentation, including container lists, missing documentation, dangerous goods (DG) acceptance, and customs status.
  • Coordinate with partners and stakeholders to ensure accurate and timely load and discharge information exchange.
  • Prepare and update load lists, including container numbers, stowage positions, and DG information.
  • Provide special cargo manifests as required and communicate any changes or additions to the load list.
  • Provide cost estimates for special cargo, such as break bulk and out-of-gauge (OOG) shipments, ensuring accurate pricing and cost calculations if required
  • Support the handling of dangerous goods (DG) containers with special requirements, such as Class 1 and 7, ensuring adherence to safety protocols and regulations.
  • Prepare and provide physical manifests as needed, ensuring accurate documentation and compliance with regulatory requirements.
  • Handle damaged containers during the load and discharge process, coordinating with relevant teams and stakeholders to ensure proper handling and documentation.
  • Monitor and approve late gate requests, ensuring compliance with established protocols.
  • Maintain accurate records of containers not in the terminal, missing documentation, and containers that did not materialize (shortfall).
  • Generate and share reports, including break bulk (BB) information, dangerous cargo manifests, empty container details, and tank container information.
  • Collaborate with teams to reconcile planned versus actual load/discharge information and identify discrepancies.
  • Generate load and discharge counts, providing accurate data for reporting purposes.
  • Prepare terminal departure reports (TDR) as needed, ensuring comprehensive and timely communication.
  • Maintain and update deadlines and cut-offs in FIS/Workflow tool, ensuring adherence to schedules.
  • Create and approve work orders & transport exceptions for cargo operations activities, ensuring proper documentation and authorization.
  • Create and distribute the Reefer, DG and Special cargo manifests for submission to the vessel operator prior to arrival.
  • Create work orders for port call activities – husbandry, harbour or light dues, pilotage, towage, etc for HL vessels.
  • Check blockage of custom-related issues and request the release of cargo after clearance.
  • Coordinate and arrange physical inspections conducted by customs officials, surveyors, or other relevant parties if related to container or cargo activities.

  • University Degree, Diploma in Marine Studies, experience as a Nautical Officer, or a similar qualification or experience in Liner Shipping or Logistics.
  • Fluent in written and spoken English
  • Excellent communication and negotiation skills
  • Knowledgeable in MS Office applications
  • With a highly analytical mindset, and the ability to work systematically under pressure

Preferred, but not mandatory:

  • Previous knowledge/experience of Hapag-Lloyd systems/FIS