Position:\nCoordinator \u2013 Multidisciplinary Rehabilitation (MDR) Unit<\/span><\/span><\/b>
<\/p> <\/span><\/span><\/b>
<\/p>Required\nSkills & Knowledge<\/span><\/span><\/b>
<\/p> <\/span><\/span><\/b>
<\/p>1.\nStakeholder Communication & Coordination<\/span><\/span><\/b>
<\/p>- Serve as the single\-point\n administrative interface between Physiotherapy, Occupational Therapy,\n Audiology & Speech\-Language Pathology, Psychology, doctors, outreach\n teams, and programme managers.<\/span><\/span>
<\/li><\/ul>· <\/span><\/span><\/span><\/span><\/span>Communicate effectively with doctors,\ntherapists, beneficiaries, caregivers, partner NGOs, and external agencies.<\/span><\/span>
<\/p>- Handle service enquiries, referral\n coordination, and grievance escalation in line with MDR SOPs.<\/span><\/span>
<\/li>- Ensure timely dissemination of OPD\n schedules, staff rosters, camp plans, and review meeting updates.<\/span><\/span>
<\/li><\/ul>2.\nMDR Administrative Systems & Workflow Management<\/span><\/span><\/b>
<\/p>- Experience in multidisciplinary\n clinic, hospital, or rehabilitation centre administration preferred.<\/span><\/span>
<\/li><\/ul>· <\/span><\/span><\/span><\/span><\/span>Strong understanding of office management,\ncoordination, and operational workflows.<\/span><\/span>
<\/p>- Coordinate space, equipment usage,\n and shared resource scheduling across MDR services.<\/span><\/span>
<\/li><\/ul>3.\nOPD & Beneficiary Flow Management<\/span><\/span><\/b>
<\/p>- Plan and manage unit\-wise and\n combined MDR OPD schedules for PT, OT, ASLP, Psychology, and medical\n consultants.<\/span><\/span>
<\/li>- Coordinate initial multidisciplinary\n assessments, internal referrals, and follow\-up therapy appointments.<\/span><\/span>
<\/li>- Maintain real\-time daily OPD\n dashboards: registrations, unit\-wise caseload, no\-shows, carry\-forwards,\n and priority cases.<\/span><\/span>
<\/li>- Ensure smooth flow for walk\-in OPD,\n school\-based services, and outreach referrals.<\/span><\/span>
<\/li>- Knowledge of hospital/rehabilitation\n management systems and digital patient records preferred.<\/span><\/span>
<\/li><\/ul>4.\nFinance, Billing & Donor Compliance<\/span><\/span><\/b>
<\/p>- Coordinate unit\-wise OPD billing,\n package\-based therapy charges, and hearing/assistive device transactions.<\/span><\/span>
<\/li>- Track donor\-funded vs self\-pay\n beneficiaries and ensure correct financial tagging.<\/span><\/span>
<\/li>- Monitor pending bills, vendor\n invoices, and service\-level documentation for audits.<\/span><\/span>
<\/li>- Maintain basic financial MIS for MDR\n operations: daily collections, monthly revenue, unit\-wise expense mapping.<\/span><\/span>
<\/li><\/ul>5.\nMDR Reporting & Data Management<\/span><\/span><\/b>
<\/p>- Prepare daily MDR OPD reports:\n unit\-wise attendance, new registrations, follow\-ups, therapy sessions\n delivered.<\/span><\/span>
<\/li>- Prepare weekly caseload and\n performance reports: backlog, pending assessments, therapy adherence,\n outreach coverage.<\/span><\/span>
<\/li>- Prepare monthly MDR dashboards:\n beneficiary reach, services, unit productivity, revenue vs donor coverage,\n quality indicators.<\/span><\/span>
<\/li>- Intermediate to advanced Excel skills\n (pivot tables, dashboards, tracking tools).<\/span><\/span>
<\/li><\/ul>6.\nReview & Performance Presentation Support<\/span><\/span><\/b>
<\/p>- Compile unit\-wise and MDR\-level KPIs\n for monthly and quarterly leadership reviews.<\/span><\/span>
<\/li>- Support performance analysis on\n quality, efficiency, outreach impact, and OPD growth.<\/span><\/span>
<\/li>- Prepare professional presentations\n (PowerPoint).<\/span><\/span>
<\/li><\/ul>7.\nDocumentation & Records Maintenance<\/span><\/span><\/b>
<\/p>· <\/span><\/span><\/span><\/span><\/span>Maintain complete, accurate, and\nup\-to\-date beneficiary files and records.<\/span><\/span>
<\/p>· <\/span><\/span><\/span><\/span><\/span>Ensure proper storage of registration\nforms, assessments, therapy notes, and follow\-up details.<\/span><\/span>
<\/p>· <\/span><\/span><\/span><\/span><\/span>Update digital systems and registers\nregularly and ensure data accuracy and confidentiality.<\/span><\/span>
<\/p>8.\nNetworking, Outreach & Referral Systems<\/span><\/span><\/b>
<\/p>- Build and manage partnerships with\n NGOs, government hospitals, schools, Anganwadi networks, community\n workers, and referral agencies.<\/span><\/span>
<\/li>- Coordinate multidisciplinary camps,\n awareness programmes, and satellite OPD clinics.<\/span><\/span>
<\/li>- Track referral sources and conversion\n to OPD/therapy services.<\/span><\/span>
<\/li>- Support expansion of MDR outreach and\n self\-generation services.<\/span><\/span>
<\/li><\/ul> <\/span><\/span>
<\/p>Key\nRoles & Responsibilities<\/span><\/span><\/b>
<\/p>- Oversee end\-to\-end administrative\n operations of the Multidisciplinary Rehabilitation Unit (PT, OT, ASLP,\n Psychology).<\/span><\/span>
<\/li>- Manage centralised MDR OPD\n registration, internal referrals, and beneficiary flow.<\/span><\/span>
<\/li>- Ensure timely billing, financial\n documentation, and donor compliance tracking.<\/span><\/span>
<\/li>- Maintain accurate, confidential, and\n audit\-ready MDR records.<\/span><\/span>
<\/li>- Coordinate daily with therapists,\n doctors, outreach teams, finance, and programme managers.<\/span><\/span>
<\/li>- Act as the primary coordination lead\n for partner organisations and referral networks.<\/span><\/span>
<\/li>- Support planning and execution of\n multidisciplinary camps, school programmes, and satellite clinics.<\/span><\/span>
<\/li>- Identify operational bottlenecks,\n quality gaps, and process inefficiencies and recommend system\-level\n improvements.<\/span><\/span>
<\/li><\/ul><\/div><\/span>
Requirements<\/h3>The package selecetd in zoho 3.5 lakhs to 5 lakhs, however kindly source the candidates between 3.5 lakhs to 4.lakhs
<\/div><\/span>
Benefits<\/h3>
As per the company standard
<\/div><\/span>
