Coordinator

To maintain comprehensive records / logs on customer complaint and keep track of issues till effective closure.
To maintain customer equipment status/movement & reporting to management and finally to supplier
To organize and prepare supplier, customer meeting
Scheduling of service job scope by:
- Liaising and communicate with customers for service scheduling, quotation, delivery & collect samples and etc
- Liaising and communicate with staff for service matters
- Liaising and communicate with suppliers related to service, trouble shooting, repair and etc
To maintain good documentary control system in keeping track of job reports and its status
To manage consumables/parts inventory, ordering, delivery, storage, housekeeping and all related records
To maintain licensing and permit upkeep and records
To co-ordinate service engineers & lab staffs training arrangements and records
To place orders for the items needed by the service and lab teams.
Any ad-hoc tasks assigned by management

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