Responsibilities:

• Manage staff by organization's policies and applicable regulations, including without limitation: planning, assigning, and directing work; managing performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems; acting as a coach and mentor for subordinates as they develop in their role.
• Direct the hiring and selection process for new staff by conducting candidate review through participation in the interviewing process. Establish methods to develop and evaluate onboarding processes.
• Develop standard processes to ensure that staff has the proper materials, systems access and training to complete job responsibilities. Oversee the execution of the training plan.
• SOP review and mentored training experiences.
• Look for business targets according to company's policy.
• Establish an executable business model.
• Sense the changes of external environment and take proper adjustments onto organization accordingly.
• Manage the department to achieve mission goals.
• Provide necessary resources with the department to fulfil the mission goals.
• To be a partner to other departments of company.
• Search for more valuable services to increase the degree of customer's satisfaction.
• In surveillance with global and medical/pharmaceutical industrial environment.
• Take research of the global and China's clinical industry and its trend in future.
• To accomplish and execute company's mission goals.
• Access suitable financial resources for execution of company's business plan.
• Establish connections of relative customers and resources.
• Manage the department to fulfil annual goal.
• Issue department report quarterly.
• Supply necessary assistance to the staff of department.
• Meet customer's satisfaction.
• In compliance with professional ethics.
• Perform the tasks assigned by line manager.

Minimum Qualifications & Experience:

• Experienced within a CRO, biotech, or pharmaceutical environment.
• A Bachelor's degree or equivalent in a business, science or related discipline.
• Ability to develop positive relationships with current and potential clients.
• Excellent communication and negotiation skills.
• Ability to management opportunities across a variety of accounts.
• Proficient in English and/or another second language.