Courtesy Officer

Under general supervision, this position provides a visual security presence to ensure that visitors have a safe and pleasant experience while visiting the building.

Roles and Responsibilities:

• Ensure the safety of guests, employees and company assets through constant patrol and observation of all assigned areas and reporting activities in accordance with departmental standard operating procedures
• Promote positive and courteous public relations to all tenants, visitors and guests
• Monitors and maintains control of facility access points and permitted areas of entry and responds to sounding alarms ensuring the safety of employees, guest and company assets; monitor visitor activities
• Gain and maintain proficiency with life safety system and central security panel of buildings
• Prepares reports based upon observations, information and occurrences to ensure compliance with departmental standard operating procedures
• Communicate with supervisor or manager on safety issues
• Tour properties and monitor building operations
• Maintain daily logs and shift reports
• Adhere to Security Policies and Procedures manual
• All other duties as assigned