FreeHire

Infomediji

Creator Retention & Relationship Manager

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We’re looking for a Creator Retention & Relationship Manager to own the post-acquisition lifecycle of VR content creators across US and EU markets. This role is focused on ensuring creators successfully onboard, stay active, grow their audience, and evolve into long-term partners and advocates of the DeoVR ecosystem. This is not just about managing relationships - it is about building a scalable creator success system that drives retention, engagement, and creator-led growth across the platform.

What You Will Do

  • Guide creators from onboarding to first upload, first payout, and full activation on the platform

  • Build and optimize onboarding flows, educational materials, FAQs, and live support touchpoints

  • Own creator retention metrics (D30 / D90 / D180) and proactively manage lifecycle health

  • Identify at-risk or inactive creators and run structured reactivation and win-back campaigns

  • Act as the primary contact for creators, especially premium and high-potential partners

  • Run regular 1:1s, check-ins, and structured growth reviews with creators

  • Design and execute co-marketing campaigns with creators across US and EU markets

  • Build and scale a Creator Ambassador Program and support creator-led growth initiatives

  • Develop and maintain an active creator community space to drive engagement and advocacy

  • Collect and synthesize creator feedback and bring insights to Product, Content, and Leadership teams

  • Collaborate cross-functionally with Acquisition, Product, Marketing, Finance, and Content Review teams to improve end-to-end creator experience

What We Are Looking For

  • Relevant experience in creator economy, content platforms, social media, or digital media ecosystems

  • Experience in creator partnerships, community management, customer success, or lifecycle and retention-focused roles

  • Strong analytical mindset with ability to work with retention, engagement, and growth metrics

  • Ability to structure processes and operate effectively in fast-moving, high-ambiguity environments

  • Strong communication skills with the ability to build trust and long-term relationships with creators globally

  • Fluency in English (B2 and above)

Bonus Points

  • Experience with VR, immersive media, or 3D/video platforms

  • Experience building creator programs, ambassador systems, or community ecosystems

  • Experience working across multiple markets (US, EU, Asia)

What Success Looks Like

  • In 30 days: You’ve spoken with every active premium creator. You’ve shipped the first version of the creator onboarding handbook.

  • In 90 days: D30 creator retention has measurably improved. The creator community space is active and used regularly. You’ve launched your first co-marketing campaign with at least 5 creators participating in joint promotion. You’ve also resolved at least 3 key creator experience or process pain points.

  • In 6 months: Creators see DeoVR as a platform that invests in them, not just a distribution channel. Premium creator count and per-creator activity are both growing. Creator-led external exposure (social mentions, referral videos, UGC) becomes a consistent acquisition channel. The DeoVR Creator Ambassador Program is live, with at least 10 core creators onboarded.

What We Offer

Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity.

  • The chance to be part of a pioneering team in a rapidly evolving industry

  • Direct impact on the future of immersive media

  • Flexible working hours and remote-first culture

  • A team that values initiative, clarity, and collaboration

  • Access to all tools and tech you need

  • Unlimited DeoVR Premium

  • A work environment where ideas matter and people are treated with respect