Crew Member

We are looking for Crew Members to join our team at our Kirkland Location!

We are looking for outgoing and welcoming individuals who can work in a fast-paced environment, work under pressure and work well with a team. Must be adaptable and flexible. Most importantly, we need people who are WILLING to do what it takes to cultivate and maintain a positive work environment. If you enjoy working with people and have a genuine care and interest to help others, then we'd love to talk to you.

Duties & Responsibilities (Includes but not limited to):

• Work as a team and support/help team members out (Team Player!)
• Contribute to work culture positively
• Provide excellent customer service at all points of interactions with customers
• Greet and welcome customers
• Take orders from customers efficiently and accurately
• Handles cash accurately
• Prep and pour bubble tea drinks
• Make and blend bubble tea drinks
• Maintain a clean work environment which includes deep cleaning, picking up trash, taking out trash & recycling
• Restock work supplies and ingredients
• Maintain clean and organized lobby
• Prepare food orders
• Complete tasks assigned in timely manner
• Ability to lift and carry up to 50 lbs*
• Weekend availability required*

Why work at Pochi?

• Great work environment - this is important to us so we are always doing our best to improve and cultivate the best work environment we can every day!
• Competitive Pay - Base pay PLUS tips (Our customers are the best and they honestly show their gratitude often)
• Growth - opportunity for growth and pathway to management positions. (We only promote from within and do not hire externally for management positions)
• Flexible Scheduling - great for students! We know balancing work and school can be challenging already, so we work around your school schedule.
• We follow the law - I know this should be a given but we hear all the time in interviews how employers do not honor scheduling guidelines for minors, schedule availability, school schedules, or even following laws around breaks/lunches. We ALWAYS make sure we follow the guidelines and laws. Following the law, giving out breaks, honoring availabilities, etc. should not be a benefit. It is a necessity.
• Gym Memberships - we provide gym memberships for those who regularly work 20 hours a week. Eligibility after 90 days of employment.
• Health/Dental Benefits - we have Health & Dental Plans available for all employees. Eligibility after 90 days of employment.
• 401k Plan - We match 100% (up to 4% of pretax income)! Eligibility after 1 year employment and at least 1000 hours worked.
• We provide food for the team... quite often!
• The people!! - Our team is so much fun. Our customers are awesome and so supportive!