FreeHire

Wiplon

CRM Executive

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  • Monitor KPIs to ensure adherence to service level agreements (SLAs).<\/span><\/span><\/span>
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  • Guide new customers through the onboarding process, ensuring a smooth and seamless experience.<\/span><\/span><\/span>
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  • Provide assistance to customers in using our products and services.
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  • Proactively identify and address customer needs and concerns.<\/span><\/span><\/span>
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  • Maintain customer satisfaction and retention.<\/span><\/span><\/span>
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  • Collect customer feedback and share insights with sales teams
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    Requirements<\/h3>
    • BBA, B.Com, MBA graduates are encouraged to apply.
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    • Proficient in Google Workspace.<\/span><\/span>
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    • Detail\-oriented and organized, with the ability to manage multiple tasks simultaneously.<\/span><\/span>
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    • Decent communication skills & interpersonal skills.<\/span><\/span><\/span>
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    • Quick learner with a positive attitude.<\/span><\/span><\/span><\/span>
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    • Strong problem\-solving and analytical abilities.<\/span><\/span><\/span><\/span><\/span>

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