CRM

Key Responsibilities<\/b>
<\/p>

• Maintain and update customer data in the CRM with full accuracy
  <\/p><\/li>

• Track leads, follow ups, and ongoing sales activities
  <\/p><\/li>

• Create and share regular reports on customer pipeline, conversions, and performance
  <\/p><\/li>

• Coordinate with sales and service teams to ensure timely responses to customer queries
  <\/p><\/li>

• Monitor customer feedback and highlight service issues to the concerned team.
  <\/p><\/li>

• Support onboarding of new dealers and customers into the CRM system
  <\/p><\/li><\/ul>

  
  <\/div><\/span>
  

  Requirements<\/h3>

  Required Skills<\/b>
  <\/p>

  • Strong knowledge of CRM software (Zoho)
    <\/p><\/li>

  • Good command of Excel and data handling
    <\/p><\/li>

  • Clear communication and follow up skills
    <\/p><\/li>

  • Basic understanding of sales processes
    <\/p><\/li>

  • Ability to work with multiple teams and meet timelines
    <\/p><\/li><\/ul>

    Experience & Qualification<\/b>
    <\/p>

    • Graduate in Business, Marketing, or related field
      <\/p><\/li>

    • 1\u20133 years experience in CRM or sales coordination (for Executive)
      <\/p><\/li><\/ul>

      
      <\/div><\/div><\/span>