Custodian

PURPOSE OF THE ROLE:

The Custodian is responsible for maintaining the cleanliness and overall appearance of our store locations. The Custodian will perform routine cleaning, minor repairs, and maintenance duties to support a safe and welcoming environment for customers and employees. This role includes a focus on maintenance tasks to ensure the store operates smoothly and efficiently.

KEY AREAS OF RESPONSIBILITY:

Cleaning and Sanitation:

• Sweep, mop, and vacuum floors.

• Clean and sanitize restrooms, including replenishing supplies.

• Dust and clean surfaces, fixtures, and furniture.

• Empty trash receptacles and dispose of waste properly.

• Clean windows, mirrors, and glass surfaces.

• Any additional cleaning and sanitation as assigned/needed

Maintenance Tasks:

• Conduct routine inspections of the store to identify maintenance needs and notify Regional Custodian.

• Assist with basic maintenance tasks and work orders.

• Report any safety hazards or maintenance issues to the Regional Custodian.

General Duties:

• Ensure the store is always clean and presentable.

• Follow safety protocols and guidelines to maintain a safe environment.

• Assist with the set up and dismantling of displays and fixtures as needed.

• Support store operations by performing additional cleaning tasks as requested by the Store Manager.

• Comply with all company policies and procedures

Customer Focus:

• Represent the company in a professional and businesslike manner and communicate effectively.

• Make customer service a priority through customer advocation and creating a positive, helpful environment for both customers and employees.

CORE COMPETENCIES:

• Embrace, exemplify, and endorse CommunityAid’s 12 core behaviors.

• Promote and demonstrate company culture in all interactions.

• Build relationships and establish credibility through active listening, taking initiative, and following up in a timely manner

• Demonstrate a strong sense of commitment and drive toward identifying resolutions to problems through critical thinking and collaboration.

• Exhibit excellent verbal and written communication skills, with an emphasis on clarity and listening.

• Demonstrate emotional intelligence and strong interpersonal relationship skills.

QUALIFICATIONS:

• High school diploma or equivalent preferred.

• Previous experience in custodial or maintenance roles preferred.

• Basic knowledge of maintenance tasks and repair techniques preferred.

• Strong attention to detail and organizational skills.

• Ability to perform physical tasks, including lifting and moving objects up to 25 pounds.

• Effective communication skills and the ability to work independently.

• Basic understanding of safety protocols and procedures.