Customer Care Executive

Job Title: Client Relations Executive (Office-Based)

Job Responsibilities:

• Arrange and confirm customer facial appointments
• Follow up with existing customers via phone calls and messages
• Contact inactive customers to invite them back for treatments and promotions
• Build good relationships with customers and provide excellent service
• Handle appointment scheduling and customer enquiries

Requirements:

• Friendly and good communication skills
• Comfortable speaking to customers over phone
• Basic computer skills
• Customer service experience preferred
• Able to work in a fast-paced environment