Customer Service Agent

Respond to customer inquiries via phone, email, and chat, providing timely and accurate information regarding our products and services

Assist customers with transactions, including confirmations, troubleshooting issues, and providing guidance on best practices

Help customers with account-related queries such as registration, verification, and security measures

Identify and address customer concerns effectively, ensuring a high level of satisfaction and trust

Gather customer feedback to identify areas for improvement and communicate insights to the management team

Maintain accurate records of customer interactions, transactions, and feedback in the company's CRM system

Requirements
At least 1 year of experience
Minimum of SSCE or OND
Must reside within Festac and its environs

How to Apply
Send your CV to:
📧 Info@jtechtrade.com