Customer Service (Call-Centre) | Till 31 July (Extendable) | East | UP $2760

Location: Tampines (need to attend 4-day training at Novena)

Salary: $2,580 - $2,760

Working Hours:
Mon to Thur: 8.30am to 6pm

Fri: 8.30am to 5.30pm

Duration of Assignment: 22 June to 31 July 2026, with possibility of extension for 1-2 months

Job Scope:

Customer Service Executive for Call Centre:
- Focuses on handling customer inquiries primarily via phone, providing efficient and direct solutions in a fast-paced, transactional environment.
- Representatives manage calls while utilizing customer management software (CRM), updating systems, and referencing knowledge bases to resolve issues effectively.
- Additionally, they may assist with User Acceptance Testing (UAT) to ensure new systems meet customer needs and operate smoothly.
- Willingness to take on various tasks and adjust to changing work demands.

Requirements:

• Good communication skills

• Active listening

• Ability to provide positive customer experience while maintaining professionalism, even in difficult or high-pressure situations

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EA Reg. ID: R25157446 (Katherine Carlen)

PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No: 01C4394