Customer Service Engineer
Responsibilities<\/span>
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- Responsible for providing outstanding customer service in a prompt and\nefficient manner. <\/span>
<\/li>- Acquire extensive and sound product knowledge in order to provide support to\nour customers in a timely and effective manner. <\/span>
<\/li>- Track open customer issues and keep customers posted on the status update. <\/span>
<\/li>- Identify potential business development opportunities with existing customers\nand refer leads to sales team. <\/span>
<\/li>- Provide product technical support to consumers and influencers.\n Visit construction sites and advice on best practices.<\/span>
<\/li>- Impart product training to users through meets.
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<\/div><\/span>Requirements<\/h3>
- BE Civil Engineering
<\/span><\/li>- Understanding of construction practices, methods and its applications
<\/span><\/li>- Ability to communicate technical subjects clearly as appropriate for the topic\nand audience
<\/span><\/li>- Excellent communication and interpersonal skills
<\/span><\/li><\/ul>
<\/div><\/span> - Understanding of construction practices, methods and its applications
- Acquire extensive and sound product knowledge in order to provide support to\nour customers in a timely and effective manner. <\/span>