Customer Service Executive

• Handle customer enquiries and provide timely support via phone, email, and online platforms

• Coordinate servicing arrangements, delivery updates, and issue resolution for customers

• Manage customer complaints and escalate matters when necessary

• Maintain accurate customer records in CRM system

• Liaise with internal departments to ensure smooth customer support operations

• Provide basic product guidance and follow up with customers to ensure service satisfaction

• Ad-hoc duties as assigned

Requirements:

• Min Diploma in Business Management or related field

• Min 2-3 years experience in customer service/client support is preferred

• Experience with Mechanical/Electrical Products will be an advantage

• Experience with Salesforce CRM system will be an advantage

• 5 days work week (Mon to Fri 9am - 6pm)

• Salary: Up to $3800

• Working Location: Ubi

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong Lin Lin
EA Reg ID: R1659675
EA Licence No.:19C9603