Customer Service Executive (Order fulfillment)

🟠Working location: Tagore Area

🟠Working hours: 8.30am – 5.30pm

🟠Salary: up to $3,500

🟠Able to start work with short notice or Immediate

Our client: a leading global developer, manufacturer and marketer of tool and equipment solutions for professional tool users.

Job Duties:

• Attend to all phone or fax sales enquiries from customers.

• Process customers’ quotations and orders in an efficient and timely manner

• Responsible for order fulfillment, and ensuring accurate input of Sales Order & Purchase Order to the system

• Close follow up with respective suppliers on the order & delivery status

• Process export documentation for shipments to other region

• Process documentation for LC negotiation (whenever applicable)

• Liaise with warehouse and freight forwarders to ensure timely pick-up and delivery of customers’ orders.

• Generate billings on a timely basis for all orders that were completed

• Support Sales team to meet their monthly forecast target

Requirement:

• Diploma in Business studies or equivalent

• Minimum 2 years customer service experience in order processing and export shipping

• Knowledge of L/C processing will be an added advantage

• Customer oriented with good communication & interpersonal skills
  

EA License No: 19C9611

EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)