Customer Service Executive

Job Highlights

· Career progression

· Competitive salary & benefit package

Job Description

Responsibilities:

· Deal with clients pertaining to all post-deal activities to ensure all necessary operational information is passed on timely

· Resolve common and complex deliveries, disputes and claims between clients and ship-owners

· Handle loading and discharging procedures and documents

· Assist in fowarding issue, i.e. computation for freight, demurrage and laytime

· Report to the Head of Operations on all operational activities

· Any other ad-hoc duties as assigned

Requirements:

· Min Diploma holder with 1-2 years of related working experience in Forwarding industry. Candidates with more than 3-4 years’ experience, will be considered for a senior position

· Able to work independently, responsible and manage multiple priorities

· Hardworking and able to work under pressure

· Strong team player with good interpersonal skills