Customer Service Executive (Tuas) (5days) (Meals provided)

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Job Highlight:

5 days work week
Meals provided (Breakfast and lunch)
Comission to be earned after confirmation

Job Description:

· Provide introductory information about the company and its products and services to new customers

· Respond to customer inquiries

· Advise customers on products or services to best suit their specific requirements

· Prepare quotations and follow up with customers for their acceptance.

· Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

· Prepare delivery orders and other relevant documents.

· Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.

· Resolve customers’ concerns, if any.

· Build and maintain long term business relationship with new and existing customers

Requirements:

· Minimally 2 years of working experience, with experiences handling container shipment.

· Prior customer service or sales coordinator experience will be an advantage

· Preferably with knowledge for import and export shipments

· Experience in logistics industry will be an advantage

· Friendly and welcoming disposition

· Has initiative, independent and able to work in dynamic environment

· Good command of written and verbal English

· Excellent organizational and multitasking skills