Customer Service Officer (ID: 693594)

Brief Summary:

Join a dynamic team where you will engage with customers and provide tailored solutions to meet their needs. This role offers a unique blend of problem-solving and customer service, ensuring satisfaction at every interaction.

Responsibilities:

• Conduct in-person engagement by greeting visitors and addressing inquiries through direct walk-ins or scheduled appointments.

• Facilitate on-site viewings, assessing customers' storage requirements and recommending suitable options and services.

• Process transactions at the branch counter, including sign-ups, payments, move-ins, move-outs, and merchandise sales.

• Manage customer complaints effectively, demonstrating composure and conflict resolution skills.

• Oversee inventory and asset control, ensuring proper organization and requisition of on-site supplies.

• Conduct facility inspections to maintain safety, cleanliness, and brand standards while coordinating with relevant departments for routine maintenance.

• Provide administrative support by maintaining accurate interaction records and processing documentation.

Requirements:

• Minimum GCE 'N' or 'O' Level education.

• At least 1 year of work experience in sales or customer service roles.

• Self-motivated with strong attention to detail and the ability to work independently.

• Open to learning and committed to delivering high-quality work.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

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