Customer Service Representative I (Remote)

The Customer Service Representative I is a call center position responsible for being the first point of contact for all AdvaCare’s internal and external customers.

Job Duties

• Answer phones in a friendly, professional, customer-centric manner.
• Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers.
• Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting.
• Point of primary contact for all customer service-related issues.