Customer Service Specialist

Are you ready to kick-start (or grow) your career in a role where customer service, logistics, and finance come together? At Rhenus Warehousing Solutions in Tilburg, you’ll play a key role in delivering high-quality service to international clients in the health sector. You'll be part of a dynamic, international environment, working with well-known brands. Your work truly matters! You help ensure that essential medical products are delivered accurately and on time.

What you will do

As a Customer Service Specialist, you’ll play a key role in managing the full order-to-cash process and maintaining strong relationships with both clients and their customers.

You will:

• Process and manage customer orders in our systems

• Monitor order progress, inventory, and delivery timelines

• Act as the main point of contact for customers and stakeholders

• Proactively handle questions, issues, and requests

• Coordinate closely with warehouse, transport, and finance teams

• Ensure accurate invoicing and administrative processing

• Track performance and contribute to continuous improvements

You’ll work closely with international clients, mainly in the medical sector, where quality and reliability are essential.

What we offer

At Rhenus, you’ll have the opportunity to work in a modern, sustainable environment (The Tube, Tilburg) with plenty of room for development and innovation.

• Flexible working hours and the option to work from home

• A competitive salary with attractive benefits

• A personal flex budget

• Opportunities for professional growth

• A fast-growing organization where you can advance your career

We’re looking for someone who enjoys working in a fast-paced, international setting and (important) takes ownership of their work.

• A proactive, customer-focused mindset

• Strong communication skills in English (Dutch is a plus)

• Good administrative and organizational skills

• Interest or experience in logistics and/or customer service

• Ability to multitask and prioritize effectively

• Comfortable working with systems (ERP, Excel)

• Knowledge of German or another European language is a plus

Interested?

Apply with your CV and take the next step in your career at Rhenus

Have questions? Feel free te text me:

Janneke Timmermans (Resource Coordinator)
+31 (0)6 38 83 97 05