Customer Service Specialist
This is a full-time on-site role located in New Cairo for a Customer Service Specialist.
Your day-to-day responsibilities will include:
- Handling customer interactions with efficiency and empathy.
- Providing tailored solutions to meet customer needs.
- Ensuring a positive customer experience through effective communication and professional phone etiquette.
Fresh Grads & Dropouts are welcome to apply!
What we’re looking for:
- Fluency in English is a MUST (B2/C1)
- Strong skills in Customer Service & Customer Support
- Problem-solving, active listening, & attention to detail
- Experience in a customer-facing role and familiarity with CRM tools is a plus!
- Flexibility with night & overnight shifts is essential
If you’re passionate about making a difference and love helping customers, we want YOU!
Benefits
- Very competitive salary up to 25K Net
- Overnight allowance
- Overtime scheme
- Social & Medical Insurance
- Fully Paid Training
- Transportation provided (Door to Door for Ladies)
- Eligibility for promotions after 6 to 12 months
- Friendly work environment