Customer Success Executive/ Manager (3mths to Perm) $4K to $7K #NJA

The Job:

• Serve as the primary point of contact for customer enquiries, ensuring timely issue resolution and a high standard of customer experience.
• Support customer onboarding, implementation, and product adoption, helping clients maximize value
• Build strong customer relationships, proactively identifying customer needs, risks, and opportunities to improve retention and satisfaction
• Partner with internal teams to troubleshoot issues, escalate feedback, and drive effective customer outcomes.
• Maintain accurate customer records, issue tracking, and documentation to support efficient service delivery.
• Develop and improve internal processes, workflows, and SOPs to enhance operational scalability and service excellence

Requirements:

• Min Degree in any field.

• 3–5 years experiences in Customer Success, Customer Support, or Account Management

Interestedapplicants can send their detailed resumes to janelui@recruitexpress.com.sgor call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg.No. 199601303W || EA Licence No. 99C4599