Customer Success Specialist

Along with our partner, we are seeking a Junior Customer Success Specialist to serve as the first point of contact for their patients and end-users. You will handle inbound calls, address patient concerns, resolve complaints, and ensure every interaction reflects a caring, professional, and solution-oriented experience. The ideal candidate is empathetic, patient, and thrives in high-communication environments.Responsibilities:Patient Communication & SupportAnswer inbound phone calls, emails, an…