Customer Successs & Sales Intern
Customer Success Intern \u2013 International<\/b><\/span>
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Company:<\/b> Uliza Events International
<\/div> Location:<\/b> Head Office \u2013 Nairobi, Kenya
<\/div> Duration:<\/b> 3 Months (with possible extension based on performance)
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About Us<\/b><\/span>
<\/h4>Uliza Events Kenya & International is a fast\-growing company specializing in customized event wristbands and event solutions across Africa. We work with top brands, events, and organizations, delivering high\-quality products and excellent customer experiences.
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Role Overview<\/b><\/span>
<\/h4>We are seeking a motivated Customer Success Intern \u2013 International<\/b> to support client engagement and service delivery for our international operations. This role is designed to provide hands\-on experience in customer relationship management, communication, and business operations.
<\/p>Key Responsibilities<\/b><\/span>
<\/h4>- Respond to customer inquiries via calls, WhatsApp, and email
<\/li> - Support follow\-ups on international leads under supervision
<\/li> - Assist in maintaining relationships with existing clients
<\/li> - Help in preparing quotations and basic documentation
<\/li> - Update CRM systems and maintain accurate records
<\/li> - Support the team in day\-to\-day customer success operations
<\/li> - Conduct customer feedback and satisfaction follow\-ups
<\/li><\/ul>
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Requirements<\/h3>Learning Outcomes<\/b><\/span>
<\/h4>- Practical experience in customer success and client management
<\/li> - Exposure to international business operations
<\/li> - Training on CRM systems and communication tools
<\/li> - Understanding of sales support processes
<\/li><\/ul>Requirements<\/b><\/span>
<\/h4>- Diploma or Degree in Business, Marketing, or a related field
<\/li> - Strong communication and interpersonal skills
<\/li> - Basic computer skills (Excel, email, CRM systems is a plus)
<\/li> - Willingness to learn and take initiative
<\/li> - Good organization and time management skills
<\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>What We Offer<\/b><\/span>
<\/h4>- Hands\-on training and mentorship
<\/li> - Exposure to real clients and business operations
<\/li> - Opportunity for full\-time employment based on performance
<\/li> - Monthly stipend: KES 8,000<\/b>
<\/li>- Breakfast snacks provided<\/b>
<\/li><\/ul><\/div>
<\/div><\/span>
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<\/div>
<\/div>
<\/p>
About Us<\/b><\/span>
<\/h4>Uliza Events Kenya & International is a fast\-growing company specializing in customized event wristbands and event solutions across Africa. We work with top brands, events, and organizations, delivering high\-quality products and excellent customer experiences.
<\/p>
Role Overview<\/b><\/span>
<\/h4>We are seeking a motivated Customer Success Intern \u2013 International<\/b> to support client engagement and service delivery for our international operations. This role is designed to provide hands\-on experience in customer relationship management, communication, and business operations.
<\/p>Key Responsibilities<\/b><\/span>
<\/h4>- Respond to customer inquiries via calls, WhatsApp, and email
<\/li> - Support follow\-ups on international leads under supervision
<\/li> - Assist in maintaining relationships with existing clients
<\/li> - Help in preparing quotations and basic documentation
<\/li> - Update CRM systems and maintain accurate records
<\/li> - Support the team in day\-to\-day customer success operations
<\/li> - Conduct customer feedback and satisfaction follow\-ups
<\/li><\/ul>
<\/div>
<\/div>
<\/div><\/span>
Requirements<\/h3>Learning Outcomes<\/b><\/span>
<\/h4>- Practical experience in customer success and client management
<\/li> - Exposure to international business operations
<\/li> - Training on CRM systems and communication tools
<\/li> - Understanding of sales support processes
<\/li><\/ul>Requirements<\/b><\/span>
<\/h4>- Diploma or Degree in Business, Marketing, or a related field
<\/li> - Strong communication and interpersonal skills
<\/li> - Basic computer skills (Excel, email, CRM systems is a plus)
<\/li> - Willingness to learn and take initiative
<\/li> - Good organization and time management skills
<\/li><\/ul>
<\/div><\/span>
Benefits<\/h3>What We Offer<\/b><\/span>
<\/h4>- Hands\-on training and mentorship
<\/li> - Exposure to real clients and business operations
<\/li> - Opportunity for full\-time employment based on performance
<\/li> - Monthly stipend: KES 8,000<\/b>
<\/li>- Breakfast snacks provided<\/b>
<\/li><\/ul><\/div>
<\/div><\/span>
<\/p>
<\/h4>
We are seeking a motivated Customer Success Intern \u2013 International<\/b> to support client engagement and service delivery for our international operations. This role is designed to provide hands\-on experience in customer relationship management, communication, and business operations.
<\/p>Key Responsibilities<\/b><\/span>
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Learning Outcomes<\/b><\/span>
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<\/div><\/span>Benefits<\/h3>
What We Offer<\/b><\/span>
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