Customer Support Executive

We are looking for a Customer Support Executive to handle customer inquiries, resolve issues, and provide excellent service through phone, email, chat, or social media. The role requires strong communication skills, patience, and a customer\-first attitude.
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Key Responsibilities<\/b>
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  • Handle customer queries, complaints, and requests in a timely and professional manner
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  • Provide accurate information about products, services, and company policies
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  • Resolve customer issues efficiently and escalate complex cases when required
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  • Maintain detailed records of customer interactions in CRM systems
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  • Follow up with customers to ensure resolution and satisfaction
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  • Meet service quality standards and performance metrics
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  • Collaborate with internal teams to improve customer experience
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    Requirements<\/h3>
  • Graduate
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  • Excellent verbal and written communication skills
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  • Strong problem\-solving and interpersonal skills
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  • Ability to handle difficult customers calmly and professionally
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  • Basic computer knowledge and familiarity with CRM tools
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    Benefits<\/h3>
  • Competitive salary package
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  • Training and career growth opportunities
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