Customer Support Executive

Key Responsibilities:<\/b><\/span><\/span><\/span><\/span>
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  1. Customer Interaction:<\/b> <\/span>Interact with customers via phone, email, and chat to address inquiries, resolve issues, and provide assistance.
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  2. Issue Resolution:<\/b> <\/span>Troubleshoot and resolve customer problems with a focus on first\-contact resolution. Escalate complex issues to the appropriate department.
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  3. Product Knowledge:<\/b> <\/span>Develop a strong understanding of our products/services to address customer queries effectively and provide accurate information.
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  4. Documentation:<\/b> <\/span>Maintain detailed and accurate records of customer interactions, transactions, and resolutions.
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  5. Customer Feedback:<\/b> <\/span>Gather customer feedback and insights to contribute to continuous improvement in our products and services
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    Requirements<\/h3>
    B.Com
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    Location: Jaipur
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    Immediate Joiner
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    Benefits<\/h3>
    Work Life Balance maintained
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    Good Place to Work
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