Customer Support Representative

Job Description<\/b>
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We are looking for a motivated and customer\-focused Customer\nSupport Representative<\/b> to join our Lahore office. The ideal candidate\nshould possess excellent communication skills, be confident in handling client\ninteractions, and provide professional customer support to UAE\-based clients.
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The role involves communicating with clients, addressing\ninquiries, scheduling follow\-ups, and ensuring a smooth customer experience\nthrough professional and timely communication.
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Key Responsibilities<\/b>
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• Handle\n inbound and outbound calls, WhatsApp messages, and emails professionally.
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• Communicate\n effectively with UAE\-based clients and address their inquiries.
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• Schedule\n appointments and follow\-ups with relevant departments.
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• Maintain\n professional and timely communication with clients throughout the process.
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• Provide\n accurate information regarding services, documentation, and procedures.
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• Build\n strong relationships with clients by delivering excellent customer\n service.
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• Follow\n up with leads and existing clients to ensure customer satisfaction.
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• Maintain\n proper records of customer interactions in the CRM system.
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• Coordinate\n with internal teams to ensure smooth service delivery.
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  Requirements<\/h3>

  Requirements<\/b>
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  Education<\/b>
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  • Bachelor\u2019s\n degree in Business, Marketing, Communications, or a related field.
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    Experience<\/b>
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    • 0\u20132\n years of experience in customer support, call center, sales, or client\n handling roles.
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    • Fresh\n candidates with excellent communication skills are encouraged to apply.
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      Skills & Competencies<\/b>
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      • Excellent\n verbal and written communication skills.
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      • Strong\n interpersonal and customer\-handling abilities.
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      • Confidence\n in speaking with clients over phone and online platforms.
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      • Good\n organizational and multitasking skills.
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      • Ability\n to work in a fast\-paced environment.
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      • Strong\n problem\-solving and customer service mindset.
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        Benefits<\/h3>

        Benefits<\/b>
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        • Opportunity\n to work in a fast\-paced and dynamic environment.
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        • Career\n growth and learning opportunities.
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        • Collaborative\n and supportive team culture.
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        • Monthly\n engagement activities.
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        • Free\n online doctor consultations.
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        • Personal\n loan facility.
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