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Zujo Tech

Customer Technical Support Engineer

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Title : <\/b>Technical Support Engineer \- CS
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Experience <\/b>: 1 to 3 Years
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Location <\/b>: Surat, Gujarat (Onsite)
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Responsibilities<\/b>:
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  • Serve as a technical point of contact for client escalations
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  • Collaborate with the dev team to design & deploy solutions
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  • Troubleshoot issues across frontend, backend, mobile, and Unity\-based platforms
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  • Assist in onboarding, integration, and technical walkthroughs for clients.
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  • Ensure timely resolution of issues and drive customer satisfaction
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    Required Technical Skills:<\/b>
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    • Knowledge on React, Javascript, Java, Android, Unity, Python, Flutter
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      Required Soft Skills:<\/b>
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      • Strong communication and interpersonal skills
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      • Educational background in Computer Science or related field (mandatory)
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      • Willingness to work in Night Shift to support US\-based clients
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      • Ability to translate technical concepts to non\-technical stakeholders
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      • Proactive, solution\-oriented mindset
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