D365 CE Functional Consultant- Manager

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Organisation Strategy

Management Level

Manager

Job Description & Summary

About the role:

D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also responsible for supporting D365 CE functional responses and prepare demos on sales pursuits, building and testing D365 CE functional IP and assets, and meeting the general expectations in line with their consulting grade.

Key Responsibilities:

• Building relationships with new and existing PwC and client team members

• Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)

• Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.

• Working closely with technical development capability, including near shore and off shore teams.

• Working with third party providers to translate requirements and design to ensure solution build is in line with expectations

• Providing functional consultant delivery support across all phases of the programme including testing, business change, data migration and cutover.

• Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.

• Providing SME input across a variety of programme workstreams, including testing, training, data, reporting, and business change.

Skills and Experience:

• Experience configuring Dynamics 365 Customer Engagement solutions in project situations

• Experience in a client-facing role with a Microsoft Gold Partner or equivalent industry experience

• 1 or more intermediate / expert level relevant Microsoft certifications

• Previous responsibility for independent creation of project lifecycle deliverables

• Working in agile project delivery teams

• Project Management

• Stakeholder Management

• Sales Support

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 15 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Up to 20%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date