D365 Technical - Senior Manager - Bangalore

Industry/Sector

Insurance

Specialism

Microsoft

Management Level

Senior Manager

Job Description & Summary

A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI.

As part of the Microsoft ERP team you'll help our clients transform their Finance, Operations and Supply Chain technology landscape. You will also help deploy and optimize the use of Microsoft Business Applications Suite across several industries, to provide enterprises with deep domain knowledge and purpose built back/mid office applications designed to meet the unique needs of the business.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Encourage everyone to have a voice and invite opinion from all, including quieter members of the team.
• Deal effectively with ambiguous and unstructured problems and situations.
• Initiate open and candid coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Contribute technical knowledge in area of specialism.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Navigate the complexities of cross-border and/or diverse teams and engagements.
• Initiate and lead open conversations with teams, clients and stakeholders to build trust.
• Uphold the firm's code of ethics and business conduct.

The Opportunity

• When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
• As part of the Business Application Consulting team you will lead the design and implementation of innovative Dynamics 365 solutions that drive client success. As a Senior Manager you will serve as a strategic advisor, leveraging your knowledge to guide large projects and secure operational excellence while fostering teams that perform at a peak level. This role offers the chance to engage with clients at a significant level, build lasting relationships, and contribute to the growth of the firm through impactful solutions.

Responsibilities

• Lead the design and execution of innovative Dynamics 365 solutions
• Serve as a strategic advisor to clients, securing project success
• Foster productive teams through impactful coaching and mentorship
• Drive operational excellence across every project phase
• Build and maintain resilient client relationships to support business growth
• Identify and implement process enhancements for improved effectiveness
• Analyze complex challenges and develop tailored solutions
• Engage with stakeholders to align project objectives with client needs

What You Must Have

• Bachelor's Degree
• 8 years of experience in Dynamics 365 architecture and implementation
• Oral and written proficiency in English required

What Sets You Apart

• Proven experience in Dynamics 365 CRM implementations
• Demonstrating leadership in coaching and mentoring teams
• Excelling in project implementation methodologies
• Analyzing business processes and functional needs
• Delivering strategic presentations to diverse audiences
• Possessing exceptional communication skills
• Engaging in strategic business development activities
• Supporting cross-functional technical and business efforts

Travel Requirements

Not Specified

Job Posting End Date