Dairy Supervisor

Position Summary

The Dairy Supervisor is responsible for overseeing the daily operations of the dairy department, ensuring product availability, freshness, and proper merchandising. This role leads dairy associates, maintains inventory control, and ensures the department meets sales, quality, and food safety standards while delivering an excellent customer experience.

Key Responsibilities

Department Operations

• Oversee daily dairy department functions, including stocking, rotation, and product presentation
• Ensure shelves, coolers, and backstock are properly maintained and organized
• Maintain full, fresh, and visually appealing dairy displays at all times
• Monitor and manage inventory levels to meet customer demand

Team Leadership & Supervision

• Supervise, train, and support dairy clerks and stockers
• Assign tasks and ensure efficient workflow during shifts
• Reinforce productivity, stocking standards, and accountability
• Promote a positive, team-oriented work environment

Product Quality & Freshness

• Ensure strict adherence to rotation (FIFO) and date-checking processes
• Monitor product quality and remove outdated or damaged items promptly
• Maintain proper temperature controls for all refrigerated products
• Ensure all items meet food safety and freshness standards

Merchandising & Sales Execution

• Execute promotional displays, ad items, and seasonal sets
• Ensure accurate pricing, tagging, and signage throughout the department
• Identify opportunities to increase sales through strong in-stock conditions and display execution
• Monitor sales trends and adjust stocking accordingly

Inventory & Shrink Control

• Manage backroom organization and inventory accuracy
• Minimize shrink through proper handling, rotation, and ordering practices
• Assist with inventory counts and product receiving
• Ensure proper storage of all dairy products

Safety & Compliance

• Maintain compliance with food safety, sanitation, and health regulations
• Ensure all refrigeration equipment is functioning properly and report issues
• Enforce safe stocking practices, including lifting and equipment use
• Maintain a clean, safe, and hazard-free work environment

Qualifications

• Previous grocery, dairy, or perishable department experience preferred
• Supervisory or leadership experience preferred
• Strong knowledge of product rotation, freshness, and food safety standards
• Ability to work early mornings, weekends, and holidays
• Strong organizational and communication skills
• Ability to lift up to 50 lbs and work in cold environments

Key Competencies

• Leadership and accountability
• Attention to detail and freshness standards
• Time management and execution
• Customer focus
• Consistency and reliability

Working Conditions

• Fast-paced retail environment with frequent physical activity
• Exposure to refrigerated conditions and temperature changes
• Standing, lifting, bending, and repetitive tasks throughout shift