Data and Mail Clerk

Data Clerk:<\/span><\/span><\/span><\/span>
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• Process speed violations, using web based\ntools.<\/span><\/span><\/span><\/span><\/span>
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• Take inbound customer telephone calls.<\/span><\/span><\/span><\/span><\/span>
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• Gathers information from the caller to\nproperly resolve the situation. Communicate appropriate options for resolution.<\/span><\/span><\/span><\/span><\/span>
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• Open, scan, and process inbound customer\ncorrespondence.<\/span><\/span><\/span><\/span><\/span>
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• Handles and reconciles the walk\-in violation\npayments to include checks, money orders, credit card, and cash payments.<\/span><\/span><\/span><\/span><\/span>
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• Operates keyboard or other data entry device\nto enter data into computer. May manipulate existing data, edit\ncurrent information, or proofread new entries in database for\naccuracy. May compile, sort, and verify accuracy of data to be\nentered.<\/span><\/span><\/span><\/span><\/span>
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• Meet production and quality goals.<\/span><\/span><\/span><\/span><\/span>
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• Performs other administrative office duties as assigned.<\/span><\/span><\/span><\/span><\/span>
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  Mail Processing:<\/span><\/span><\/span><\/span>
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  • Operates mail machines\nincluding the postage meter, photocopying machine, and mail folding and\ninserting machine.<\/span><\/span><\/span><\/span>
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  • Processes and weighs\noutgoing mail.<\/span><\/span><\/span><\/span>
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  • Maintains records of\nreceipt, mailing dates, and other required information.<\/span><\/span><\/span><\/span>
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  • Replenishes postage on\nthe postage meter as needed.<\/span><\/span><\/span><\/span>
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  • Print, package, seal,\nweigh, affix postage and dispatch all outgoing mail/packages in accordance with\ncompany and postal regulations.<\/span><\/span><\/span><\/span>
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  • Lift and move full mail bins, sort, and process\nincoming mail.<\/span><\/span><\/span><\/span>
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    • Open, scan, and\nprocess inbound customer correspondence.<\/span><\/span><\/span><\/span>
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      • <\/span><\/span><\/span><\/span>Log outgoing and\nincoming items as required and review for accuracy/completeness.<\/span><\/span><\/span><\/span>
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      • Prepare monthly\nproduction and volume reports in order to measure productivity and prepare\nbilling charges.<\/span><\/span><\/span><\/span>
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      • <\/span><\/span><\/span><\/span>Performs other\nadministrative office duties as assigned.<\/span><\/span><\/span><\/span><\/span>
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        Requirements<\/h3>

        • Ability to pass a background check and drug\ntest.<\/u><\/b><\/span><\/span><\/span><\/span>
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        • High School diploma or GED.<\/span><\/span><\/span><\/span><\/span>
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        • Must be able to lift up to 50 lbs. from time to time if mail bins are full.<\/span><\/span><\/span>
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        • Mail Experience preferred.<\/span><\/span><\/span>
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        • Strong interpersonal and organizational skills\nand ability to work effectively with different groups of people in a team\nenvironment.<\/span><\/span><\/span>
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        • Strong communication, both verbal and written,\nand the ability to determine the proper medium of communication based on issues\nat hand.<\/span><\/span><\/span>
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        • Quality driven, strong attention to detail.<\/span><\/span><\/span>
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        • Flexibility and willingness to assist wherever\nneeded.<\/span><\/span><\/span>
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        • Strong computer skills using Microsoft Office\n(Word and Excel) with the ability to learn and navigate a variety of computer\nsystems/software.<\/span><\/span><\/span>
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        • 2+ years of experience in an office\nenvironment performing clerical duties including inbound mail processing,\noutbound mail processing, data entry, quality control, and related administrative\nduties.<\/span><\/span><\/span>
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        • Demonstrated ability to multi\-task and meet\nall assigned deadlines in a rapidly changing and high\-pressure environment.<\/span><\/span><\/span>
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        • Customer service experience and/or call center\nenvironment experience a plus.<\/span><\/span><\/span><\/span>
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          Benefits<\/h3>

          Paid Time Off (PTO), sick leave, paid Federal holidays,\nhealth insurance, dental, vision, AD&D, short and long\-term disability,\nlife insurance, and a Fidelity 401K. <\/span>
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          PRI is an Equal Opportunity Employer and does not\ndiscriminate on the basis of race, religion, color, sex, gender identity,\nsexual orientation, age, non\-disqualifying physical or mental disability,\nnational origin, veteran status or any other basis covered by appropriate law.\nAll employment is decided on the basis of qualifications, merit, and business\nneeds.<\/span><\/span><\/b>
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