Data Entry Specialist

Responsibilities:

• Billing Rebate Management: Compare property address data across multiple spreadsheets and system of record to identify and log matches for billing rebate purposes.
• Portal Management: Log in to National Account customer portals to monitor and track technician service activity.
• Work Order Oversight: Identify service work orders that have not been completed by technicians and flag them for follow-up.
• Reporting: Compile and distribute weekly spreadsheets for supervisors to ensure all work orders are completed and ready for billing.
• Data Integrity: Maintain high standards of data accuracy across Microsoft Excel and Google Sheets.

Qualifications:

• Proven experience in administrative support or a relevant data entry role.
• Demonstrated experience managing and comparing large data sets.
• Experience navigating customer portals or similar digital service platforms.
• High-level proficiency with Microsoft Excel and Google Sheets.
• Exceptional attention to detail and organizational skills.
• Ability to identify and resolve data discrepancies independently.
• Strong communication skills to relay updates to supervisors.
• Proactively identifies gaps in data or process.
• Ability to pivot between technical data tasks and administrative reporting.
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).