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This position is responsible for updating all customer portals in which invoices are uploaded through. This includes maintaining and updating PO’s and/or WO’s from customers through various customer/invoicing portals. This role will also have direct communication with customers regarding updates to the portals, invoicing, any issues with uploads, and follow up with payment issues. Updating and tracking national accounts from the corporate office will also be a key task for this role.

Essential Duties & Responsibilities:

• Manage the daily administration of specific customer accounts.
• Update and manage customer portals, including EDI portals and other various invoicing and customer management portals.
• Processing and uploading invoices in a timely manner.
• Work with customers to ensure invoices are paid on time.
• Work with customers to update and maintain PO’s and WO’s for uploading documents in an efficient way
• Update and track national and intercompany invoicing.
• Manage accounting emails for customer portals.
• Process payments
• Perform other duties assigned.

Education/Qualification:

• 3-5 years’ experience in accounting or a bachelor’s degree in Business, Accounting, or Finance.
• Previous experience in sales and customer service.
• Experience with invoice management.
• Ability to organize and prioritize workload throughout multiple accounts and meet deadlines.
• Must be driven to identify and exceed customer needs and expectations.
• Ability to listen attentively, respond effectively and resolve account issues promptly.
• Ability to act as the lead point of contact for matters specific to your accounts, from operational tasks to important initiatives.
• Proven ability to work independently as well as in a team environment.
• Detail-oriented and outstanding organizational skills.
• Ability to communicate and work effectively across various internal organizations in support of account initiatives.
• Comfortable learning new technology
• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.