Delegated Authority Technician

Job Type:

Permanent

Build a brilliant future with Hiscox

The Team

The London Market Delegated Authority Team is part of the HSL Operations and Governance Team and supports Underwriters in delegating underwriting authority.

Reporting to the London Market Head of Delegated Authority, the team balances compliance and business needs to minimize regulatory and reputational risks. We facilitate new business relationships and ensure adherence to regulatory requirements by staying updated on regulatory changes. Our team values meeting deadlines, delivering exceptional service, and maintaining strong communications with stakeholders.

We touch on many different parts of the Syndicate, including Underwriters and Operations, as well as having external contact with Lloyd’s, other Managing Agents, Brokers and Coverholders.

The Role

The purpose of this role is to support Underwriters in navigating the Delegated Authority processes at Hiscox. This involves managing the pipeline of upcoming Binders, setting Binders up on our underwriting system and initiating the due diligence workflow, preparing Financial Crime Risk Assessments, completing certain Post Bind tasks or Control Monitoring activities and escalating any non-adherence in a timely manner.

The role requires excellent attention to detail as well as strong organisational skills and the ability to multitask.

Main Responsibilities

• Managing the pipeline of upcoming Binders

• Preparing the Set Up tasks on all Binders

• Cross referencing Coverholder details between the Contract, Openbox and Atlas

• Maintaining Coverholder address details on Openbox

• Assessing the Financial Crime Risk Rating of Coverholders and Binders

• Facilitating post-bind activities, such as the Binder Expert Reviews

• Monitoring the completion of Follow DCOM entries

• Following up with Brokers when Binders are not registered on DCOM

• Monitoring various Controls to ensure adherence to requirements and that any approvals required have been obtained

• Monitoring the completion of Lineslip Tasks by Underwriters

• Monitoring the completion of Coverholder review Meetings by Underwriters

• Completing Due Diligence reviews as required

• Performing general administrative duties such as profiling or mailbox monitoring.

• Other ad-hoc duties as required

The Candidate

Ideal Traits

• Detail-oriented and enjoys researching information.

• Passionate about high-quality service.

• Ability to manage high volumes of tasks.

• Independent thinker and decision-maker.

• Excellent communication skills.

Who needn’t apply?

• Those who cannot handle fluctuating workloads.

• Those who dislike repetitive tasks or high-pressure environments.

• Those who need micro-management.

Must haves

• Experience in a busy office environment

• Strong attention to detail and great accuracy

• A proactive mindset and the initiative to pre-empt issues or explore possibilities before raising queries

• Effective prioritisation and organisational skills

• Strong stakeholder communication skills.

Nice to have

• London Market / Lloyd’s Insurance experience

• Delegated Authority Experience

• Familiarisation with Lloyd’s DA Systems eg Atlas / DCOM

• Experience using AI tools to enhance ways of working

Diversity & Hybrid Working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned that working life doesn’t always have to be in the office, so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

Apply now for further information

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