Dental Administrator - Gloucester Dental Centre
Get to Know Us:
At Gloucester Dental Centre, we’ve been proudly serving Ottawa and the surrounding communities with high-quality, patient-focused dental care since 1993. Our experienced and collaborative team is dedicated to helping patients achieve their oral health goals through personalized care and a full range of dental services.
We offer a dynamic and supportive environment where team members have the opportunity to work across a wide range of services, including preventive care, cosmetic dentistry, children’s services, periodontics, dental implants, and IV sedation.
If you’re looking to join a knowledgeable, welcoming team that values collaboration, exceptional patient care, and professional growth, Gloucester Dental Centre is the place for you.
Schedule:
Monday 11:00am - 7:00pm
Tuesday 8:00am - 4:00pm
Wednesday 11:00am - 7:00pm
Thursday 11:00am - 7:00pm
Occasional Fridays and Saturdays 8:00am - 1:00pm and 9:00am - 2:00pm
What Sets Us Apart:
Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms
Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program
Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth
Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth
The wage for this Dental Administrator position is $18-$24/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:
Welcome and assist patients upon arrival, creating a warm and positive first impression
Optimize the daily appointment schedule to ensure full utilization with minimal gaps
Effectively manage the recall system and maintain accurate, up-to-date patient records
Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations
Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts
Proactively manage potential cancellations and address objections to encourage patients to keep their appointments
Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner
About You:
Minimum 1 year of Dental Administration experience is required
Experience with dental software programs is required
Clinical background is considered an asset
Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis.