Dental Receptionist I

POSITION SUMMARY:

Dental Receptionist I shall perform duties such as answering phones, checking patients in and out, confirming insurance eligibility, making sure all consent forms are signed and updated, creating patient charts, scanning/photocopying required documents, providing great customer service, building good patient rapport, collecting copayment and coinsurance, and processing referrals.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Listed below you will find essential duties and responsibilities to successfully perform this job. Reasonable accommodation will be granted, as necessary to perform the essential duties and function of this position.

Customer service: acknowledge, smile and greet patients upon arrival/ discharge
Collect insurance information and verify insurance information
Register patients and get patient charts on sign in sheet
Respond to patient questions and or concerns according to office Policies
Answer telephones
Maintain appointment books
Confirm appointments
Follow up on no shows/ cancellations of appointments
Chart filing/scanning/updating
Cash Handling/daily bookkeeping
Check and respond to voicemails, faxes, emails, and portal messages
Maintain a clean and friendly environment for providers and patients
Stock front office supplies and notify necessary personnel to order low inventory
Traveling to other dental clinics to provide coverage
Pull and provide dental records as requested per policies
Processing dental referrals
Other duties as assigned by Manager