Digital Accessibility Manager

Digital Accessibility Specialist
Melbourne, Sydney, Brisbane only – 50% office attendance required

• You are a passionate digital accessibility specialist

• You are committed to providing the best digital experience for all customers

• Together we deliver digital innovation that enhances our customers’ financial wellbeing

About us

At CBA our goal is to deliver dignity by design. At the forefront of this mission is our digital accessibility team, supporting our wider digital team to deliver digital platforms are inclusive and accessible to all. The digital accessibility team is part of the Retail Banking Services’ award-winning Experience Design Chapter.

About the role

You will report to the Digital Accessibility Chapter Lead and join a dedicated team of digital accessibility specialists.

This role is pivotal to enhancing the accessibility of our digital platforms, including NetBank (web), the CommBank app, and CommBiz (web and app). You'll work closely with product designers, product owners, and engineers to ensure our web and native app interfaces are seamless and accessible.

What will your day look like?

• Work with designers to review Figma designs through an accessibility lens

• Define accessibility build requirements for web and app engineers to apply accessibility semantics, properties and behaviours in code

• Perform Web Content Accessibility Guidelines v2.2 level AA conformance testing and assistive technology review of web and app pages and provide accessibility sign off

• Collaborate with the rest of the digital accessibility team to ensure our advice and approach is correct and consistent
  

What will you bring?

• Experience in specialist digital accessibility roles working directly with design, technical and business roles

• Experience using assistive technologies, settings and adaptive strategies across PC, Mac, iPhone and Android devices

• Strong knowledge of the Web Content Accessibility Guidelines (WCAG) v2.2 and WAI-ARIA markup

• Experience using accessibility testing tools

• A knack for explaining digital accessibility to any audience in plain language

• The ability to diagnose code-level web and native app accessibility issues and give recommendations (HTML & ARIA required, iOS SwiftUI and Android Jetpack Compose strongly preferred, React preferred)

• Confidence and ability to work independently and autonomously

• Proactive, pragmatic approach and a clear, adaptable communication style

• Experience working in large and complex organisations (preferred but not required)

• Experience working with web and app component design systems (preferred but not required)