This is a remote position.<\/p>
We're growing our UK team and looking for a UK Digital Growth Manager<\/b> to own our hotel partners' digital presence and performance in one of the most mature hotel markets in the world.
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This isn't a traditional digital marketing role. You'll be Profitroom's local face for digital in the UK \- driving new business, upselling existing clients, managing accounts, and bridging the gap between our digital teams and UK hoteliers. You'll be the single accountable owner of digital results across your client portfolio, and a credible industry voice that UK hotels want to have in the room.
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The UK hospitality market is highly sophisticated. Hoteliers run complex digital strategies but often lack the internal expertise to execute them confidently. That's where you come in: combining deep digital knowledge with genuine understanding of what drives direct bookings for UK hotels. You'll help hotels grow direct revenue using Profitroom's unique combination of booking technology, website platform, CRM and digital marketing services.
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The role
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Real ownership, real impact<\/b> \u2014 You won't be executing tasks for others. You'll own the entire digital relationship \- from first commercial conversation to long\-term account performance. When a hotel's direct revenue grows, that's on you.
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A market ready to be won<\/b> \u2014 Profitroom has best\-in\-class technology for driving direct bookings. The UK is a market we're building credibility in right now \- which means you'll have the runway to make your mark, shape the offer, and create case studies others will follow.
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Be the local expert<\/b> \u2014 You'll be the UK's dedicated digital resource \- embedded in the Sales and Customer Success teams, connected to our global Digital and Marketing functions, and visible in the industry. This is a career\-defining role for someone who wants to be known in UK hospitality.
<\/p>What you'll actually do
<\/h2>→ Months 0\u201312: Core focus
<\/h3>\n \n - Commercial growth<\/b> \u2014 Win new digital business by working closely with the UK Sales team to assess opportunities, prepare compelling pitches, and secure website and digital marketing contracts with both prospective and existing hotel partners.
<\/li>\n - Drive upsell within existing accounts<\/b> \u2014 Identify digital growth opportunities across the existing UK client base and convert them into contracted digital engagements.
<\/li>\n - Own client performance<\/b> \u2014 Serve as the primary point of contact for hotels signed up for Profitroom\u2019s digital services, taking full accountability for performance, strategy, and client satisfaction across your portfolio.
<\/li>\n - Monitor active digital marketing campaigns<\/b> \u2014 Oversee live paid media, SEO, and CRM activity across your client accounts, working with Profitroom\u2019s in\-house specialists to ensure delivery is on strategy and performing against agreed targets.
<\/li>\n - Bridge Digital, Sales, CS, and hotel partners<\/b> \u2014 Act as the connective tissue between Profitroom\u2019s internal digital teams and our UK commercial and client\-facing functions, ensuring consistency and joined\-up delivery.
<\/li>\n <\/ul>→ From month 12: Expanding scope
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As the role matures and your portfolio is established, you\u2019ll take on broader strategic and market\-facing responsibilities:
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\n - Define hotel digital strategies<\/b> \u2014 Translate UK hotel requirements into clear digital marketing strategies across paid media (Google Hotel Ads, brand PPC, Meta, retargeting), SEO, GEO & local search, CRM and email, content and reputation management.
<\/li>\n - Conduct digital audits and deep dives<\/b> \u2014 Identify underperforming accounts and lead structured digital reviews that uncover gaps and present a clear improvement roadmap.
<\/li>\n - Lead UK campaign planning<\/b> \u2014 Develop seasonally\-relevant campaigns aligned to UK demand peaks: bank holidays, half\-terms, staycation windows, and early\-booker incentives.
<\/li>\n - Build market presence<\/b> \u2014 Develop case studies, attend industry events, and establish Profitroom as a credible digital voice in the UK hospitality market.
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Requirements<\/h3>What we're looking for
<\/h2>\n \n - AI & Technology Mindset<\/b> \u2014 Open\-minded individual, with a keen interest in multi\-departmental collaboration and incorporation of new technologies like AI into your daily processes.
<\/li>\n - Hospitality Digital Experience<\/b> \u2014 Proven experience in digital marketing within the hotel or hospitality sector \- agency\-side, in\-house hotel group, or hospitality tech.
<\/li>\n - Stakeholder Management<\/b> \u2014 Confidence presenting and consulting with senior hotel stakeholders \- GMs, Commercial Directors, Revenue Managers, Directors of Sales.
<\/li>\n - Commercial Mindset<\/b> \u2014 You understand how to translate digital activity into direct booking revenue.
<\/li>\n - UK Market Knowledge<\/b> \u2014 Genuine knowledge of the UK hospitality market \- how hotels buy, how the buying cycle works, and what UK hoteliers care about.
<\/li>\n - Paid Media Expertise (Nice\-to\-have)<\/b> \u2014 Hands\-on expertise across Google Hotel Ads, Google Ads (brand & non\-brand PPC), Meta Ads, and ideally metasearch platforms.
<\/li>\n - SEO Knowledge (Nice\-to\-have)<\/b> \u2014 Strong SEO knowledge \- on\-page, technical, and local search for hotel websites.
<\/li>\n - CRM & Guest Data (Nice\-to\-have)<\/b> \u2014 Familiarity with hotel CRM, email marketing, and guest data \- understanding how direct channels work together.
<\/li>\n - Account Management (Nice\-to\-have)<\/b> \u2014 Experience managing multiple client accounts simultaneously, ideally in an agency or shared\-service environment.
<\/li>\n <\/ul>Recruitment process<\/span><\/b><\/span><\/span><\/span><\/span><\/span>
<\/h2>\n \n Intro call<\/span><\/span><\/b> with the Recruiter (up to 30 minutes).<\/span><\/span><\/span><\/span>
<\/span><\/span><\/p><\/li>\n Role fit interview<\/span><\/span><\/b> with the Hiring Manager and UK Sales Lead (45 minutes).<\/span><\/span><\/span><\/span>
<\/span><\/span><\/p><\/li>\n Home assignment<\/span><\/span><\/b> \- a short digital audit or campaign brief for a specific UK hotel.<\/span><\/span><\/span><\/span>
<\/span><\/span><\/p><\/li>\n Final interview<\/span><\/span><\/b> \- presentation of your assignment and discussion with the Hiring Manager, Commercial Director and Digital Director (90 minutes).<\/span><\/span><\/span><\/span>
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Benefits<\/h3>\n \n - 100% remote<\/span><\/span><\/b> <\/span>\u2014 fully flexible <\/span><\/span><\/span>
<\/span><\/li>\n - Travel voucher<\/span><\/span><\/b> <\/span>\u2014 annual \"Work with Us, Travel with Us\" perk.<\/span><\/span><\/span>
<\/span><\/li>\n - Dedicated team development fund.<\/b><\/span><\/span><\/span>
<\/span><\/li>\n - Medical & life insurance<\/span><\/span><\/b> <\/span>\u2014 co\-financed, plus sports facilities access.<\/span><\/span><\/span>
<\/span><\/li>\n - 32 days off + 2 extra CSR days <\/span><\/span><\/b>\u2014 plenty of time to recharge and give back to the community.<\/span><\/span><\/span>
<\/span><\/li>\n - Company retreats & events<\/span><\/span><\/b>, wedding & baby packs, employee referral program.<\/span><\/span><\/span>
<\/span><\/li>\n - Flat hierarchy<\/span><\/span><\/b> <\/span>\u2014 open communication, no bureaucracy.<\/span><\/span><\/span>
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