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visa

Director, Acceptance Products, Vietnam & Laos

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About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

  • Lead market acceptance strategy to grow Visa card penetrations in Vietnam & Laos, across face-to-face and eCommerce merchants, expanding Visa reach
  • Own execution & rollout of Visa Acceptance Solutions across small businesses (SMB) and everyday spend segments, including quarterly milestone tracking, issuer onboarding, and merchant acquisition campaigns
  • Work closely with Visa Account Executives of Payment Facilitators & Acquirers to co-develop accounts planning, strategies and campaigns aimed at opening new acceptance points and expanding merchant coverage in market
  • Lead economic sensitivity analyses, aimed to deploy tailored commercial actions (i.e., merchant or segment economics adjustments, secure pricing & economics proposals and approvals based on merchant feedback and market conditions in Vietnam and Laos
  • Improve acceptance infrastructure among face-to-face merchants by launching and scaling Tap to Phone, Scan to Pay with interoperability, and expanding NFC adoption to enable seamless and inclusive payment experiences
  • Support e-Commerce card acceptance, partnering with cross-functional teams to drive Token penetration, launching Click to Pay, and deploying CyberSource and security solutions to enhance volumes and trust
  • Size merchant categories across face-to-face and e-Commerce segments to quantify cash usage, and develop targeted strategies to increase Visa acceptance and drive cash displacement through tailored product, pricing, and engagement initiatives
  • Partner closely with Visa Commercial teams to expand acceptance among SMB merchants, with a focus on touristic areas, and collaborate with Visa Government teams to provide strategic input and thought leadership for opening acceptance in Transit and Government use cases
  • Develop and champion thought leadership on merchant acceptance in Vietnam and Laos, providing strategic insights, market intelligence, and forward-looking recommendations to shape Visa’s positioning and influence ecosystem evolution

Qualifications

  • Bachelor’s degree or equivalent required, MBA is a plus. Minimum 12 years of experience in payments, acquiring, merchant business development, or product leadership roles, proven track record in market development and acceptance growth initiatives
  • Strong understanding of acquiring business, merchant acceptance, and merchant solutions
  • Strategic and analytical mindset with strong execution skills
  • Ability to design and deliver commercially viable go-to-market strategies
  • Excellent negotiation skills for business agreements and managing relationships and high level of curiosity to learn Visa products and services
  • Hands-on approach to directly managing clients’ counterpart & internal Visa stakeholders, directly working on required tasks
  • Proven ability to multitask in a fast-paced environment with efficiency and professionalism with demonstrated problem-solving skills and strong business acumen
  • Excellent communication skills, both verbal and written, in English and Vietnamese
  • Flexibility to business travel for Client meetings (Hanoi, Ho Chi Minh, Laos)
  • Proficiency in Microsoft Office tools and business case development

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.